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OFFICE SPECIALIST (OPTION 4 COMPUTER SYSTEMS) (UPWARD MOBILITY)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois.  A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.  Bilingual skills welcome

Reasonable Accommodation Statement

Persons with disabilities are provided reasonable accommodations throughout the hiring process and during performance of all job duties.  Please email the Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524 - 7514 for further information and to request an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status).  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Sep 14, 2021
Location: 

Springfield, IL, US, 62703-2487

Job Requisition ID:  7118

Agency:  Illinois State Police  
Closing Date/Time:  09/27/2021 
Salary:  $3,569 - $4,947 / MONTHLY 
Job Type:  Salaried Full Time 
County:  Sangamon 
Number of Vacancies:  2 
Plan/BU:  RC028 

 

Collective Bargaining Agreement language applies to this requisition:
We are currently transitioning away from a paper application process to an electronic application process. This position has not been transitioned. Please follow the directions below when applying to this position.

 

DO NOT APPLY ONLINE

**DO NOT CLICK THE APPLY BUTTON**

 

CMS100/B Employment Application and all applicable documentation should be submitted to the Agency contact listed below.

 

Posting Identification #

7118 

About the position

Under general supervision, performs professional work of an intermediate level of difficulty in regard to computer software and electronic media. Peforms complex specialized paraprofessional duties for the Office of the Director, Freedom of Information Act (FOIA) unit. Analyzes electronic media to verify a true and accurate copy of records are made for compliance with FOIA. Serves as the primary contact regarding technical matters in regard to software issues and electronic media redaction to the ISP's FOIA Unit. Develops a comprehensive software suite to receive, track, and provide responses on FOIA requests. Assists in the continued revision of new and/or development of technical procedure manuals that includes step-by-step instructions for the use of redaction software for multiple applications. Gathers information for report preparation. Travels to and attends technical training conferences/seminars/classes to keep abreast of new developments with redaction technology. Provides testimony in judicial or administrative hearings on the process of review and redaction of audio and video recordings using complex software and other technology.

Job Responsibilities

1. Performs complex specialized paraprofessional duties for the Office of the Director, FOIA unit. Analyzes electronic media to verify a true and accurate copy of records are made for compliance with FOIA. Reviews, edits, and redacts video and audio recordings, 9-1-1 calls, dispatch recordings, dash cam, body cam and all other electronic media that is maintained by the Illinois Slale Police (ISP) and requested under FOIA. Responds to inquiries relating to electronic media FOIA requests. Converts propitiatory formats and compiles electronic media into requested formats. Performs searches in a variety of databases for electrically store information ("ESI") to identify responsive emails that are subject to FOIA requests. Prepares technical responses and opinions related to electronic media for approval of the FOIA Officer. Reviews and redacts documents using various software applications and removes meladata. Coordinates responses with State's Attorneys and other prosecutors so any release of electronic media will not interfere with pending investigations or law enforcement actions.

 

2. Serves as the primary contact regarding technical matters in regard to software issues and electronic media redaction to the ISP's FOIA Unit. Conducts comprehensive studies on new software problems; assists in the diagnosis and resolution of software problems; compiles data; completes and submits reports on types of problems of the software. Provides an intermediate level of support to select, evaluate, test and recommend hardware and software upgrades for the FOIA unit. Uses multiple law enforcement compuler software to review and redact surveillance videos, body cam videos, dash cam videos received from ISP officers, other law enforcement agencies, and the public.

 

3. Develops a comprehensive software suite to receive, track and provide responses on FOIA requests. Develops and maintains a web-based portal that allows the general public to request records from the ISP. Develops and maintains a public view portal of records already released by the ISP. Collects, maintains, and catalogs electronic media. Tracks incoming and outgoing electronic media In order to verify collection of media is complete for response purposes. Maintains a log of electronic media in the computerized electronic media database. Responsible for the backup of sensitive information contained in FOIA database and restoration.

 

4.  Assists in the continued revision of new and/or development of technical procedure manuals that includes step-by-step instructions for the use of redaction software for multiple applications. Provides systematic training to FOlA staff such as developing curriculum, lesson plans, syllabi, handouts and visual aids. Answers questions on the use of computer hardware and applications used by the FOIA unit including those applications designed for video and sound redaction.

(Job Responsibilities continued)

5.  Gathers information for report preparation, which may include the use of multiple information sources. Prepares and tracks required documants and reports related lo electronic media utilizing appropriate tracking software. Reviews incoming FOIA requests including those requesting electronic media and forwards and coordinates with appropriate personnel for retrieval. Provides electronic media responses from the FOIA Office to the Public Information Office. Prepares and provides responses related to FOIA requests including those involving electronic media. Follows up with requestors inquiring on the status of FOIA requests. Coordinates electronic media responses used by the ISP in press releases related to FOIA. Uploads voluminous records and video footage to the secure State of Illinois File Transfer server and verifies download is available to individuals and entities that request records under FOIA. Troubleshoots and resolves technical problems experienced by end-users of transfer server technology. Develops and maintains a comprehensive solution for the delivery of large electronic records to the public.

 

6. Travels to and attends technical training conferences/seminars/classes to keep abreast of new developments with redaction technology.

 

7.  Provides subject matter expert technical advice in judicial or administrative hearings on the process of review and redaction of audio and video recordings using complex scftware and other technology.

 

8.  Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Knowledge, Skills, and Abilities

  • Requires knowledge, skill and mental development equivalent to two (2) years of secretarial/business college and one (1) year of office experience, or completion of high school and three (3) years of office experience, or three (3) years of independent business experience.
  • Qualifying state employees, in the employee Upward Mobility Program, may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this classification.
  • Requires extensive knowledge of Microsoft Office Suite, Multi-Session software products, Access software, Adobe Elements, and Adobe Premier Pro.
  • Requires extensive knowledge of computer redaction applications.
  • Requires extensive knowledge and ability to develop software and procedures to generate form letters that combines numerous inputs.
  • Requires extensive knowledge on web site development.

Employment Conditions

  • Successfully pass a background check.
  • Successfully pass a drug screen.
  • Ability to travel.

About the Agency

The Illinois State Police strives for excellence seeking to be one of the premier policing agencies in the country.  Our core values are Integrity, Service, and Pride.  We are seeking individuals with similar values to join us on our mission to promote public safety.

Work Hours:  8:30a - 5p (Monday - Friday)  
Work Location: 801 S 7th St Springfield, IL 62703-2487  
Agency Contact:  
ISP.JobPostings@illinois.gov  

Job Function:  Technology  

 

CANDIDATES MUST SUBMIT A SEPARATE BID FORM (as applicable) AND CMS-100/B FOR EACH POSTED VACANCY APPLIED FOR. 

 

APPLICATION INSTRUCTIONS

DO NOT APPLY ONLINE.

 

Submit completed application via email (include Job Requisition ID in Subject line) to:

ISP.JobPostings@illinois.gov  

or mail your application to:
Illinois State Police

Office of Human Resources 
801 S. 7th St., Ste. 700 Annex
Springfield, IL 62703

 

 

Current State Employees:

  • Seeking a Promotion – Submit an Official Position Vacancy Bid Form and CMS-100B Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • Older versions of the CMS-100B will not be graded or returned to applicants. 
    • Failure to complete and submit the new CMS-100B (version dated 9/2020 or after) will result in your application being rejected.

 

  • Seeking a Transfer – Submit an Official Position Vacancy Bid FormTransfer Request, and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.  
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.

 

  • Seeking a Reduction - Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.  
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

 Former State Employees:

  • Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected. 
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

Non-State Employees:

  • Submit a CMS-100 Employment Application (version dated 9/2020 or after) and official college transcripts (where applicable) to the Agency Contact address listed above.
    • Documentation is required for each Posting/Bid ID or your application(s) will be rejected.  
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.

The ISP is a Drug Free Workplace