Operations Deputy (Senior Public Service Administrator)

Position Overview

COME JOIN A TRANSFORMATIVE TEAM, with a record of proven, positive impact to the State of Illinois.

The Illinois Office of the Comptroller is seeking applicants for the position of Operations Deputy (Senior Public Service Administrator).

The Comptroller is the chief fiscal control officer for the Illinois government, charged by the Constitution with maintaining the state’s central fiscal accounts and ordering payments into and out of the appropriate funds. The office processes more than 16 million transactions annually and serves as a “fiscal watchdog” to ensure that all state payments meet the requirements of the law. The Comptroller’s office provides meaningful and timely fiscal information to help state policymakers adopt effective policies. The office continually seeks new ways to improve how it serves the public. The Comptroller has updated and streamlined the Comptroller’s website and has led the process of updating the state’s payroll and accounting systems. Comptroller Mendoza is committed to running the Office of Comptroller as a financial watchdog for the interest of Illinois citizens and to installing the most modern and transparent systems to make the state’s financial information available to all. 

Under general direction of the Assistant Comptroller, the Operations Deputy (Senior Public Service Administrator) plans, develops, coordinates and evaluates policies, procedures and/or practices impacting the overall Operations Division and performs highly responsible managerial, professional duties in support of the Division. The incumbent work in concert with the Assistant Comptroller and Directors on policy formulating, planning, directing, and implementing with a focus on systems administration.

Job Responsibilities

• Analyzes resources in collaboration with the Assistant Comptroller
• Assists Assistant Comptroller in review of processes and suggests improvements
• Serves as liaison to Procurement and Budget and Fiscal Departments
• Develops and maintains ongoing communications with private and public organizations or representatives of other agencies
• Assists Assistant Comptroller with daily oversight of the Operations Division

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of four (4) years of college, with courses in accounting, business or public administration
• Requires four (4) years of progressively responsible administrative experience in a public or private organization

Preferred Qualifications

• Prefers three (3) years of professional experience in a position with responsibilities requiring identification of complex problems and developing solutions-focused recommendations
• Prefers two (2) years of professional experience leading special projects
• Prefers professional experience in public policy

Knowledge, Skills, and Abilities

• Requires extensive knowledge of public and business administration, principles and practices.
• Requires extensive knowledge of office programs and service objectives, activities and operational systems.
• Requires ability to express ideas clearly both orally and in writing.
• Requires ability to develop and maintain satisfactory working relationships with employees, legislatures, judicial and executive branch officials, other office representatives and the general public.
• Requires thorough knowledge of laws, administrative rules, regulations, procedures and policies governing the Office of Comptroller and the interpretation, implementation and application of such laws.
• Requires ability to plan and prioritize complex projects and to manage them from conception to conclusion, including identifying and resolving problems to ensure project accuracy and timelines.
• Requires ability to develop and manage an office program and analyze problems and adopt an effective course of action.
• Requires ability to exercise judgment and discretion in developing, implementing, and interpreting departmental policies and procedures.
• Requires working knowledge of personal computers and software.
• May require extensive knowledge of staff utilization and employee motivation.
• May require ability to estimate and budget for future needs.

Benefits

This position is eligible to be a member of the State of Illinois Group Insurance program which includes health, dental, vision, and life insurance coverage options. Additionally, this position will annually accrue 12 paid sick days, a minimum of 12 paid vacation days, 4 paid personal days, and be afforded 14 paid state holidays, prorated based on start date.  

Equal Employment and Commitment to Diversity

The Illinois Office of Comptroller provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender, gender identity or expression, sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. The Illinois Office of Comptroller is committed to the fair and equal employment of individuals with disabilities under the ADA. It is the Illinois Office of Comptroller's policy to provide reasonable accommodation to qualified individuals with disabilities unless the accommodation would impose an undue hardship on the company. The Illinois Office of Comptroller prohibits any harassment of, or discriminatory treatment of, employees or applicants based on a disability or because an employee has requested reasonable accommodation.  

The Illinois Office of Comptroller is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the agency and are valued for their skills, experience, and unique perspectives. This commitment is embodied in agency policy and organizational culture.