PSC: ATTORNEY SUPPORT & ACCESSIBILITY ASSISTANT

Position Overview

The Illinois Department of Employment Security (IDES) is seeking a detail-oriented individual to serve as Attorney Support & Accessibility Assistant in the Appeals Division. This position provides essential support to a visually impaired IDES Attorney by reading and summarizing case materials, assisting with document preparation, and organizing hearing-related information. Duties include entering data into IDES systems, reviewing scanned documents and using specialized software to support the Attorney in conducting unemployment insurance benefit hearings and preparing decisions.

This role offers a unique opportunity to gain hands-on exposure to legal casework and hearing processes—ideal for individuals interested in law or administrative hearings.

Essential Functions

• Read materials to the Attorney as needed, or provide written summaries of documents and other media, and shall assist the Attorney with sorting and organizing materials
• Enter text and data into the IDES computer system for the Attorney as needed, and shall review and correct scanned versions of materials as needed
• Assist the Attorney with the preparation and proofing of uniquely formatted hearing decisions and related documents as needed using Microsoft Office applications
• Be familiar with IDES recording systems to assist the Attorney in reviewing cases as part of their work
• Work with phone system used by IDES to assist the Attorney in making phone contacts needed for their work
• Use special computer programs and software that the Attorney will use to review documents in the record, conduct a hearing and prepare the decision in said hearing
• Provide such other visual aid services to the Attorney as may be needed and reasonable under the circumstances to assist the Attorney with completing her assigned job duties
• Follow and comply with all training and other requirements required by IDES and remain in compliance with all IDES policies and procedures
• Maintain strict confidentiality of all case-related information and comply with applicable privacy laws and IDES confidentiality policies
• Provides such other related personal services as IDES may assign

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of high school.
• Requires at least 2 years of experience performing administrative or clerical duties in an office setting.

Preferred Qualifications

• One (1) year of professional experience proofreading and editing formal documents for grammar, spelling, punctuation, and clarity in a professional setting. 
• One (1) year of professional experience providing assistance or accommodations to visually impaired individuals in a work or volunteer setting. 
• One (1) year of professional experience reviewing, preparing or processing legal documents and applying legal terminology in a professional capacity. 
• One (1) year of experience using assistive technology, including but not limited to screen readers, OCR (Optical Character Recognition) software and magnification tools to support accessibility in a work or volunteer setting.   
• Microsoft Proficiency level: Intermediate 

Conditions of Employment

• Requires an Illinois State Police background check and self-disclosure of any criminal history.
• Requires use of an agency supplied laptop.
• This position is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. This job may require a good deal of walking or standing, or involves sitting most of the time with some pushing and pulling of arm or leg controls.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the description of services.

About the Agency

The Illinois Department of Employment Security’s (IDES) mission is to serve Illinois workers and employers to
the best of our ability and to use our knowledge of the Illinois workforce to inform sound policy decision making.
IDES encourages economic grown and stability in Illinois by providing vital Employment Services to Illinois
residents and employers, analyzing and disseminating actionable Labor Market Information, and administering
Unemp loyment Insurance programs.