PUBLIC SERVICE ADMINISTRATOR

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students.  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Oct 8, 2025
Location: 

Springfield, IL, US, 62703

Job Requisition ID:  50307

Job Requisition ID: 50307 
Closing Date:
​Agency: Illinois Labor Relations Board
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 
Skill Option: General Administration/Business Marketing/Labor/Personnel 
Bilingual Option: None
Salary: $8,281-$9,096/mo; ($99,372-$109,152/yr)
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Agency Excluded from RC063 Collective Bargaining Coverage


A resume is highly encouraged to evaluate your qualifications and skills as part of your application.  Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Labor Relations Board is seeking to hire a Labor Relations Representation Specialist. The Illinois Labor Relations Board oversees public sector collective bargaining for the State of Illinois for all public employees outside the education sector. The ideal candidate will be a highly motivated and organized professional with experience in Public Administration, Human Resources, Labor Relations, or a related field who will be able to effectively serve as a representation specialist for the agency. The selected candidate will plan, organize, and direct representation proceedings before the Board by conducting preliminary investigations of representation petitions, reviewing petitions to amend or clarify certifications issued by the Board, and maintaining the mediation, arbitration, and contract repository for the Board. We welcome interested applicants to apply for the position of Representation Specialist and help the ILRB continue to provide high level constituent service.

Essential Functions

Serves as a Labor Relations Representation Specialist for the Illinois Labor Relations Board (ILRB) conducting investigations of representation petitions as authorized by the Illinois Public Labor Relations Act (5 ILCS 315) and related administrative rules:

  • Reviews representation and decertification petitions filed with the Illinois Labor Relations Board, conducts preliminary investigations into petitions filed with the Illinois Labor Relations Board, and enforces the ILRB's rules in accordance with the Illinois Public Labor Relations Act.
  • Works with Labor Relations Investigators to plan, direct, and conduct elections related to union representation of public employees.
  • Conducts on site and mail ballot elections to determine employee support for collective bargaining representatives, including, but not limited to, making logistical arrangements, instruction parties on the ILRB's election procedures, challenging eligibility of voters, tallying ballots, and preparing certificates of results.
  • Reviews showing of interest for validity and makes determinations regarding majority support.
  • Makes recommendations to the Executive Director regarding final case disposition and/or certification of exclusive representatives.

Monitors, tracks, and organizes certifications and bargaining unit descriptions for the ILRB to ensure accuracy and completeness of records:

  • Reviews, processes, and conducts preliminary investigations of petitions seeking to amend, clarify, or revoke existing certifications issued by the ILRB.
  • Manages the ILRB's records of certifications and unit descriptions and makes updates as needed to ensure accuracy of current information and accessibility of historical records.
  • Makes recommendations to the Executive Director regarding amendments, clarifications, and/or revocations of existing certifications.

Maintains the mediation, arbitration, and contract repository for the ILRB:

  • Processes mediation and arbitration cases for the ILRB.
  • Coordinates and maintains the roster of mediators and arbitrators for parties served by the ILRB.
  • Organizes and maintains the ILRB's contract repository.

Counsels clients of the ILRB by answering technical questions related to the Illinois Public Labor Relations Act and the Board's administrative rules:

  • Responds to inquiries, via telephone and electronic mail, from clients related to the ILRB's procedures.
  • Conducts meetings with walk-in clients of the ILRB.
  • Serves as an Officer of the Day for the agency.

Performs other duties as required or assigned that are reasonably within the scope of the duties in this job description.

Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to four (4) years of college in business, public administration, or a related field.
  • Requires three (3) years of progressively responsible administrative work experience in labor relations or human resources.

Preferred Qualifications

  • At least two years of experience working for a public labor relations agency or the labor relations division or department of a public employer.
  • At least two years of experience working with collective bargaining agreements.
  • At least two years of experience in file retention and organization for a public or private organization.
  • At least two years of experience drafting recommendations to higher level executives.
  • At least two years of experience in providing customer or constituent services.
  • Prefers extensive knowledge of the Illinois Public Labor Relations Act.
  • Prefers extensive knowledge of concepts and procedures related to collective bargaining and union representation.

Conditions of Employment

  • Requires the ability to pass a background check.
  • Requires use of an agency-supplied laptop.

Work Hours:  Monday through Friday 8:30 a.m. to 5:00 p.m. 
Work Location: 801 S 7th St, Springfield, Illinois, 62703 

Agency Contact

Brianna Klein

801 S. 7th Street, Suite 1200A

Springfield, IL 62703

(217)785-4017

brianna.klein@illinois.gov


Posting Group: Leadership & Management

Agency statement

Throughout the State of Illinois, the Illinois Labor Relations Board (ILRB) regulates the designation of employee representatives; the negotiation of wages, hours, and other conditions of employment; and resolves or, if necessary, adjudicates labor disputes. The Illinois Public Labor Relations Act (Act), 5 ILCS 315 (2014) governs labor relations between most public employers in Illinois and their employees, along with the labor organizations that represent these employees. Together with the Illinois Educational Labor Relations Act, 115 ILCS 5 (2014), the Act provides comprehensive statutory regulation of public sector collective bargaining in Illinois. It has many similarities to the National Labor Relations Act, which regulates collective bargaining matters in the private sector, and to the laws of other states that regulate collective bargaining in the public sector.


Nearest Major Market: Springfield