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PUBLIC SERVICE ADMINISTRATOR - Option 3

We continually strive for a workforce that reflects the growing diversity within the State of Illinois.  A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.  Bilingual skills welcome

Reasonable Accommodation Statement

Persons with disabilities are provided reasonable accommodations throughout the hiring process and during performance of all job duties.  Please email the Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524 - 7514 for further information and to request an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status).  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Jun 16, 2022
Location: 

Springfield, IL, US, 62702-5170

Job Requisition ID:  16913

Agency:  Department of Innovation and Technology  

Posting Date: 06/17/2022
Closing Date/Time:  07/01/2022 
Salary:  $6,692 - $10,204 
Job Type:  Salaried Full Time 
County:  Sangamon 
Number of Vacancies:  1 
Plan/BU:  RC063 

 

Collective Bargaining Agreement language applies to this requisition:
We are currently transitioning away from a paper application process to an electronic application process. This position has not been transitioned. Please follow the directions below when applying to this position.

 

DO NOT APPLY ONLINE

**DO NOT CLICK THE APPLY BUTTON**

 

CMS100/B Employment Application and all applicable documentation should be submitted to the Agency contact listed below.

 

Posting Identification # DoIT 33682

  

Job Responsibilities

  • Serves as the Information Accessibility Trainer for the Department of Innovation and Technology (DoIT):

    • Develops and implements the statewide Information Accessibility Training Program.
    • Develops training curriculum; prepares training presentations and related training guides and documentation.
    • Provides and delivers employee orientation and training, which includes, but is not limited to, digital accessibility practices, all current standards and guidelines, including 508 compliance standards, state, federal and organizational policies and procedures, accessibility related technology, tools and platforms, i.e. digital, pdf, Web, mobile and video accessibility.
    • Stays current on all standards and guidelines; ensures training curriculum reflects current information.
    • Researches and develops lectures, audio-visuals and written materials utilizing PowerPoint, Adobe Photoshop, SharePoint, One Net and other training tools necessary to conduct a wide range of formal classroom training courses.
    • Serves as point of contact for information accessibility training needs, questions and or issues.

(Job Responsibilities continued)

  • Maintains and tracks training requests, schedules and coordinates training classes, coordinates training notifications, tracks and monitors training workflow, self-registration, user notifications and survey questionnaires.
    • Maintains a repository for test results and related reports; maintains a library of training and development courses.
    • Develops, maintains and disseminates records, reports and certificates regarding training for purposes of providing verification of training completion. 
    • Travels in performance of these functions.
  • Confers with Chief Information Accessibility Officer and executive staff to discuss training needs of staff and clients, as well as continuing education requirements.

    • Participates in developing and implementing strategic short- and long-term program goals and objectives with Chief Information Accessibility Officer (CIAO). 
    • Works closely with leadership, IT staff and internal and external stakeholders to understand system  and business needs, ensuring training meets standards, goals, objectives and vision of DoIT as well as provide state-of-the art tools and services for all levels of end-users, ensuring a positive user experience.

(Job Responsibilities Continued)

  • Performs analysis of training and knowledge gaps on existing systems implemented enterprise wide.
    • Conducts comparative analysis by researching informational articles, social media networks, consumer reviews, as well as conferring with other states, organizations and business entities regarding information accessibility services, products and training.
    • Prepares detailed reports of analysis and research findings; identifies trends, new products, and tools, as well as issues, deficiencies, related standards, guides, etc.; develops, recommends and implements solutions and/or modifications to ensure delivery of a quality, compliant and steller training program that meets the needs of staff and end-users enterprise wide.
  • Using developmental tools and surveys, assesses departmental training needs, reports findings and provides needs assessment and recommendations to the Chief Information Accessibility Officer:
    • Assists in determining a course of action required in fulfilling the educational needs of staff.
    • In conjunction with subject matter experts and management staff, works to ensure accuracy of learning tools, visual aids and delivery methods.

(Job Responsibilities Continued)

  • Establishes and conducts surveys which provide for employee feedback relative to assessment of quality of training programs and instructor.
    • Identifies shortcomings and presents recommendations for improvement in existing training, development programs or instructor.
    • Works with staff in testing new tools, enhancements, etc. to ensure quality service for end-users.
  • Maintains budget information concerning training costs:
    • Drafts training program budget proposals and justifications.
    • Tracks DolT's expenditures for training to ensure that training programs stay within the allotted training budget.
    • Completes appropriate procurement forms for new training contracts and contract renewals with training vendors.
    • Works with procurement staff regarding procurement of accessible related tools, products, training materials, etc.
  • Performs other duties as assigned or required, which are reasonably within the scope of the duties enumerated above.

Knowledge, Skills, and Abilities

Minimum Qualifications:

  • Requires knowledge, skill and mental development equivalent to completion of four years of college, preferable with courses in Information Technology (IT), Management Information or Public Administration.
  • Requires prior experience equivalent to three years of progressively responsible administrative experience in an IT training environment.

Knowledge, Skills, and Abilities:

  • Requires ability to develop a training curriculum that supports accessibility standards and needs and present to a diverse audience.
  • Requires ability to evaluate, develop and implement new and revised methods, procedures, and performance standards.
  • Requires excellent oral and written communication skills to present technical and educational information to all levels of staff and end users.
  • Requires the ability to analyze observations and clearly communicate to others.
  • Requires ability to be highly organized and detail oriented.
  • Requires ability to foster, build and maintain effective relationships through strong interpersonal skills.

(Knowledge, Skills, and Abilities Continued)

Specialized Skills:

  • Developing, implementing, and presenting training materials to diverse audiences, utilizing tools such as, but not limited to, PowerPoint, Adobe Photoshop, SharePoint and One Net
  • IT accessibility
  • Section 508 federal law, standards, and guidelines
  • Accessibility products, services and tools

Conditions of Employment

  • Requires a current and valid driver’s license.
  • Requires ability to travel in performance of duties.
  • Requires use of agency-supplied equipment (mobile phone, laptop, etc.).
  • Requires ability to pass a name-based background check.
  • Requires the ability to meet all agency vaccine/health-related policies and guidance

Work Hours:  Monday - Friday 8:30AM - 5:00PM  
Work Location: 120 W Jefferson St Springfield, IL 62702-5170  
Agency Contact:
 DoIT.BidForms@illinois.gov

Job Family:  Technology  

 

CANDIDATES MUST SUBMIT A SEPARATE BID FORM (as applicable) AND CMS-100/B FOR EACH POSTED VACANCY APPLIED FOR. 

 

APPLICATION INSTRUCTIONS

DO NOT APPLY ONLINE.

Please submit application via email to: DoIT.BidForms@illinois.gov

Current State Employees:

  • Seeking a Promotion – Submit an Official Position Vacancy Bid Form and CMS-100B Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • Older versions of the CMS-100B will not be graded or returned to applicants. 
    • Failure to complete and submit the new CMS-100B (version dated 9/2020 or after) will result in your application being rejected.

 

  • Seeking a Transfer – Submit an Official Position Vacancy Bid FormTransfer Request, and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.  
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.

 

  • Seeking a Reduction - Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.  
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

 Former State Employees:

  • Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected. 
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

Non-State Employees:

  • Submit a CMS-100 Employment Application (version dated 9/2020 or after) and official college transcripts (where applicable) to the Agency Contact address listed above.
    • Documentation is required for each Posting/Bid ID or your application(s) will be rejected.  
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.

 

The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.