Program Performance Analyst
Springfield, IL, US, 62701
Job Requisition ID: 45207
Opening Date: 04/28/2025
Closing Date: 05/09/2025
Agency: Department of Human Services
Class Title: SOCIAL SERV PROGRAM PLANNER IV - 41314
Skill Option: None
Bilingual Option: None
Salary: Anticipated Salary $7,066-$10,326/month ($84,792-$123,912/year)
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC062
Merit Comp Code:
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
Under direction serves as the Program Performance Analyst for the Bureau of Volunteerism and Community Services to design, implement, and oversee evaluation and data collection and analysis efforts for AmeriCorps, state, National programs including traditional volunteerism. Designs, implements, and oversees the Bureau of Volunteerism and Community services program data collection efforts. Prepares reports based on data collection, performance measures and program impact for the Bureau Chief. Serves as a liaison between the Office of Community and Positive Youth Development and Bureau of Volunteerism and Community Services to provide data updates and analysis of data of both statewide and national AmeriCorps services including traditional volunteerism activities. Develops plans and prepares in-person and virtual (e.g., webinars) presentations. Travels in performance of duties.
Essential Functions
- Under direction serves as the Program Performance Analyst for the Bureau of Volunteerism and Community Services to design, implement, and oversee evaluation and data collection and analysis efforts for AmeriCorps, state, National programs including traditional volunteerism.
- Designs, implements, and oversees the Bureau of Volunteerism and Community services program data collection efforts.
- Prepares reports based on data collection, performance measures and program impact for the Bureau Chief.
- Serves as a liaison between the Office of Community and Positive Youth Development and Bureau of Volunteerism and Community Services to provide data updates and analysis of data of both statewide and national AmeriCorps services including traditional volunteerism activities.
- Develops plans and prepares in-person and virtual (e.g., webinars) presentations.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill, and mental development equivalent to completion of master’s degree.
- Requires two (2) years of progressively responsible professional experience in community organization, social service work or in program planning and development.
Specialized Skills
- Of the two (2) years required experience, requires two (2) years of professional experience in program evaluation and/or data analytics interpreting results, summarizing data and presenting data in graphs, charts, and summaries, demonstrating critical thinking skills, and creating written and oral presentations.
Preferred Qualifications
- Two (2) years of professional experience in program evaluation and/or data analytics interpreting results, summarizing data and presenting data in graphs, charts, and summaries, demonstrating critical thinking skills, and creating written and oral presentations.
- Two (2) years of professional experience exercising sound judgment in the analysis, appraisal and evaluation of existing and proposed volunteerism and community service programs.
- Two (2) years of professional experience producing high quality, well-structured, oral, and written communications.
- Two (2) years of professional experience developing and maintaining support and good functional working relationships.
- Two (2) years of professional experience exercising discretion and judgment in making professional decisions.
- Two (2) years of professional experience applying and interpreting agency policies and procedures.
Conditions of Employment
- Requires ability to travel in the performance of duties, with overnight stays as appropriate.
*All conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Work Hours: Mon-Fri, 8:30am-5pm; 1hour unpaid lunch.
Work Location: 823 E Monroe St, Springfield, Illinois, 62701
Division of Family and Community Services
Office of Community and Positive Youth Development
Bureau of Volunteerism and Community Services
Springfield/Sangamon County
Agency Contact: DHS.HiringUnit@Illinois.gov
Posting Group: Social Services
About the Agency:
The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- Federal Public Service Loan Forgiveness Program eligibility
- GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
This position DOES contain “Specialized Skills” (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Nearest Major Market: Springfield