Public Service Administrator-IT-Project Manager

Position Overview

COME JOIN A TRANSFORMATIVE TEAM, with a record of proven, positive impact to the State of Illinois.

The Illinois Office of the Comptroller is seeking applicants for the position of IT-Project Manager (Public Service Administrator).

The Comptroller is the chief fiscal control officer for the Illinois government, charged by the Constitution with maintaining the state’s central fiscal accounts and ordering payments into and out of the appropriate funds. The office processes more than 16 million transactions annually and serves as a “fiscal watchdog” to ensure that all state payments meet the requirements of the law. The Comptroller’s office provides meaningful and timely fiscal information to help state policymakers adopt effective policies. The office continually seeks new ways to improve how it serves the public. The Comptroller has updated and streamlined the Comptroller’s website and has led the process of updating the state’s payroll and accounting systems. Comptroller Mendoza is committed to running the Office of Comptroller as a financial watchdog for the interest of Illinois citizens and to installing the most modern and transparent systems to make the state’s financial information available to all. 

Major Function

Under general supervision, the Project Manager is responsible for the planning, execution, and successful documentation and completion of one or more projects at any given time. This includes managing the entire project lifecycle, leading the project team, and communicating with all stakeholders to deliver projects on time, within scope, and on budget.

Additionally, the Public Service Administrator is responsible for ensuring adherence to departmental and agency policies, and may perform assignments that are highly sensitive or confidential in nature.

Job Responsibilities

• Project planning & execution:
  • Define project scope, goals, and deliverables.
  • Develop full-scale project plans and manage the project timeline and resource allocation.

• Team leadership & management:
  • Lead and motivate the project mangement team to meet project objectives.
  • Delegate tasks and responsibilities to appropriate personnel.

• Stakeholder communication:
  • Act as the primary point of contact for stakeholders.
  • Communicate project expectations, progress, and status reports effectively to team members and stakeholders.

• Risk and quality management:
  • Proactively identify and manage project risks and issues.
  • Ensure project deliverables meet quality standards and business requirements.

• Documentation & closing:
  • Ensure all project documentation is complete, current and stored appropriately.
  • Update or create policy and procedure and/or training documents.
  • Finalize and close out projects, including post-project evaluations.

• Performs other related duties as required or assgned which are reasonably within the scope of duties.

Minimum Requirements

• Requires skill, and mental development equivalent to the completion of four (4) years of college with course work in Computer Science, Information Technology or directly related fields to this position which may include Business or Public Administration. 

• Requires three (3) years of administrative experience managing projects; or an equivalent combination of education and experience directly related to this position.

Preferred Qualifications

• Prefers a PMP (Project Management Professional) certification or related certification.

Knowledge, Skills, and Abilities

• Requires proven experience in project management, people management, and risk management.
• Requires strong leadership, strategic thinking, and decision-making capabilities.
• Requires thorough knowledge of office programs and service objectives, activities and operational systems.
• Requires understanding of project management methodologies and tools
• Requires proficiency in basic computer programs and software, such as Microsoft Office Suite (e.g. Word, Excel, PowerPoint, Outlook, SharePoint) and project management software (e.g. MS Project, Asana, Wrike, Jira)
• Requires excellent written and verbal communication skills
• Requires strong organizational and time-management skills
• Requires the ability to work effectively both independently and as part of a team.

Benefits

This position is eligible to be a member of the State of Illinois Group Insurance program which includes health, dental, vision, and life insurance coverage options. Additionally, this position will annually accrue 12 paid sick days, a minimum of 12 paid vacation days, 4 paid personal days, and be afforded 14 paid state holidays, prorated based on start date. 

Equal Employment and Commitment to Diversity

The Illinois Office of Comptroller provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender, gender identity or expression, sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. The Illinois Office of Comptroller is committed to the fair and equal employment of individuals with disabilities under the ADA. It is the Illinois Office of Comptroller's policy to provide reasonable accommodation to qualified individuals with disabilities unless the accommodation would impose an undue hardship on the company. The Illinois Office of Comptroller prohibits any harassment of, or discriminatory treatment of, employees or applicants based on a disability or because an employee has requested reasonable accommodation. 

The Illinois Office of Comptroller is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the agency and are valued for their skills, experience, and unique perspectives. This commitment is embodied in agency policy and organizational culture.