We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Nov 16, 2023

Springfield, IL, US, 62702

Job Requisition ID:  32835

The Illinois Department of Revenue (IDOR) is seeking to hire two Reproduction Service Technician II's. These positions are under the Operational/Special Services’ program area and will work directly under the Print Shop Supervisor in the Inserting & Shred Unit. The ideal candidates will be able to operate inserting equipment on a high-volume, fast-paced production basis for the mailing of various tax forms, informational bulletins, system-generated correspondence, and other tax-related printed copies. The individuals will be able to operate the offset duplicating machines, including jet press, sheet-fed presses, and plate makers. The individuals will also be able to operate bindery equipment, is experienced with following job tickets from start to finish, and has experience adjusting, cleaning, and performing other minor maintenance on automated inserting equipment and other equipment found in a professional Print Shop. All interested individuals are encouraged to apply.


The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).


The Illinois Department of Revenue (IDOR) administers Illinois tax laws and collects taxes in a fair, consistent, and efficient manner to provide accurate, timely, and reliable funding and information to state and local constituents. By using best practices, IDOR strives to continuously innovate and increase accuracy, efficiency, and productivity in all areas of operations and tax administration, thereby earning respect, delivering value, and being a trusted source of information.


IDOR is a professional-minded governmental entity that values its employees and invests in their success through training and engagement. IDOR values diversity, both culturally and professionally, and believes it can foster a more productive work environment best suited for serving the citizens and taxpayers of Illinois.


Agency :  Department of Revenue 
Closing Date/Time: 12/11/2023
; 11:59PM 
Salary:   $3,610-$4,918 (Anticipated Salary for Non-State $3,610)  
Job Type:   Salaried Full Time  
County:   Sangamon  
Number of Vacancies:   2  
Plan/BU:   RC014  


This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.


All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.


Posting Identification Number  32835

Job Responsibilities

  • Under direct supervision, operates the automated inserting equipment on a high-volume, fast-paced production basis for the mailing of various tax forms, informational bulletins, system-generated correspondence, and other tax related printed copies.
  • Operates bindery equipment including, but not limited to, folders, cutters, collators, laser/manual engravers, 3-hole punch machine, and tie machine initiated through job ticket requests from user areas.
  • Receives daily batch reports generated through GenTax.
  • Adjusts, cleans, lubricates, and performs minor maintenance on automated inserting equipment, and all bindery equipment (folders, collators, paper cutters, plate makers and related machines).
  • Serves as back-up operator for the offset duplicating machines, including single head and tandem head presses, on a volume production basis to print tax forms and related instructions and schedules, manuals, form letters, internal forms, and brochures.
  • Serves as a back-up for the shred operations.
  • Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.


Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to the completion of high school.
  • Requires one year of experience in the print reproduction trade.

Preferred Qualifications

  • Two (2) years of experience operating equipment utilized in the print reproduction trade.
  • Two (2) years of experience maintaining and repairing offset press, bindery, and direct press duplicator equipment.
  • Two (2) years of experience recognizing production errors and correcting them with limited waste of materials.
  • Two (2) years of experience working in a fast-paced production heavy environment while maintaining harmonious working relationships.
  • Two (2) years of experience working with paper stocks / weights, ink types, and printing chemicals used in offset press or copy operations.
  • Two (2) years of experience following shop safety procedures.
  • One (1) year of experience following new and revised methods and procedures.

Conditions of Employment

  • Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
  • Requires the ability to stand for prolonged periods of time operating machinery and monitoring print jobs.
  • Requires the ability to lift heavy objects above shoulder level.
  • Requires ability to operate a forklift.
  • This position is considered heavy work as defined by the U.S. Department of Labor (20 CFR 404.1567(d)). Heavy work involves lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds.
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours:  7:30am - 4:00pm, Monday-Friday  
Work Location: 
IL Dept of Revenue

Administrative Services- Operational/Special Services/Print Shop

101 W Jefferson St Springfield, IL 62702-5145  

Agency Contact:

Illinois Department of Revenue - Human Resources

Willard Ice Building, 101 W Jefferson St, WIB Mail Code 5-110, Springfield, IL 62702

PHONE- 217-524-3954


Job Family:  Building, Fleet & Institutional Support  

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).



Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on – click “Application Procedures” in the footer of every page of the website.


We recommend a copy of your resume be included with the application.


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:



Tracking's:  35639 & 35647

Nearest Major Market: Springfield