Share this Job

REVENUE TAX SPECIALIST I, OPT SS (Spanish Speaking) - 3857100

We continually strive for a workforce that reflects the growing diversity within the State of Illinois.  A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.  Bilingual skills welcome

Reasonable Accommodation Statement

Persons with disabilities are provided reasonable accommodations throughout the hiring process and during performance of all job duties.  Please email the Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524 - 7514 for further information and to request an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status).  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Mar 29, 2021

Springfield, IL, US, 62702-5145

Job Requisition ID:  1713

The Department of Revenue is seeking to hire a Revenue Tax Specialist with the ability to read, write and speak in Spanish.  This position performs specialized duties in research, analysis and review technical, legal or procedural issues concerning any taxes administered by the Department of Revenue.


The Illinois Department of Revenue (IDOR) administers Illinois tax laws and collects taxes in a fair, consistent, and efficient manner to provide accurate, timely, and reliable funding and information to state and local constituents. By using best practices, IDOR strives to continuously innovate and increase accuracy, efficiency, and productivity in all areas of operations and tax administration, thereby earning respect, delivering value, and being a trusted source of information.


IDOR is a professional-minded governmental entity that values its employees and invests in their success through training and engagement. IDOR values diversity, both culturally and professionally, and believes it can foster a more productive work environment best suited for serving the citizens and taxpayers of Illinois.


Agency: Department of Revenue

Closing Date/Time:  4/21/2021  5:00pm

Job Requisition/Posting ID: 1713

Salary: $3,544-$5,001 Monthly (Anticipated Starting Salary for Non-State - $3,544)

Job Type: Salaried Full Time

County: Sangamon Number of Vacancies: 2 Plan/BU: RC062


Collective Bargaining Agreement language applies to this posting:

We are currently transitioning away from a paper application process to an electronic application process.  This position has not been transitioned. Please follow the directions below when applying to this position.



Follow the application instructions below to apply to this position.

Description of Duties & Essential Functions

  • Responds to inquiries from taxpayers and Agency employees regarding status of audits and other accounts, assessments, statutes of limitation, statutory notices, application of laws, rules, regulations, letter rulings, legal opinions, policies and procedures, claims, refund inquiries, interest computations, penalties, etc., in resolving audits, limited scope assignments, compliance projects, hearing cases, etc.; determines nature of inquiries; researches department records or applicable regulatory references to resolve issues or to provide general information concerning laws, procedures and practices.
  • Speaks to English and Spanish speaking taxpayer groups regarding tax laws; provides information, assistance and instruction to taxpayers as relates to filing requirements, agency policies and procedures.
  • Examines and analyzes IRS and other state audit reports to determine effects on Illinois returns; compares federal and state income.
  • Communicates effectively orally and/or in writing with English and Spanish speaking taxpayers, providing advice and assistance, and to Department personnel on technical and/or procedural problems in reviewing RARs, FSC accounts, audit files, Board of Appeals petitions, claims for credit, various tax returns etc.
  • Reviews completed audits and conducts in-depth analysis of audits identifying methods used and any special or unique issues in audit; researches department records verifying audit was completed properly and accurately: analyzes work papers: verifies conclusions are substantiated and properly reflected.
  • Determines proper method to implement audit results, legal settlements, hearing decisions, etc., into the computer system; prepares line instructions on changes made in audit; computes penalty and interest amounts.
  • Participates in special assignments of a technical or specialized tax nature; serves as a member of a test team; assists in developing new and revised procedures relating to specific programs and participates in selected aspects of training classes and informational seminars as part of the developmental learning process.
  • Assists in training other employees in processing procedures, research methods and techniques, operation and use of Personal Computer hardware and software applications relevant to various tax programs.

Minimum Qualifications

  • Requires a Bachelor's degree and requires completion of the Revenue Tax Specialist Trainee Program; or, requires nine years Department of Revenue experience, including completion of the Revenue Tax Specialist Trainee Program.

Knowledge, Skills, and Abilities

  • Requires a working knowledge of current Illinois and federal tax laws, rules and regulations, and out-of-state tax filing requirements; requires a working knowledge of tax terminology, tax forms, and related documents utilized in the processing of tax returns and supporting documents.
  • Requires a working knowledge of the tools, methods, and procedures utilized to conduct research and analysis on tax returns, supporting documents, and tax accounts to ensure the tax transactions comply with applicable tax regulations.
  • Requires a working knowledge of tax accounting theory, principles, and practices.
  • Requires a working knowledge of the computer systems utilized to process the various tax transactions and tax- related information.
  • Requires a working knowledge of specialized computer applications, the department's Internet and Intranet website operations, and other electronic research and electronic commerce functions used in tax administration.
  • Requires ability to gain and maintain satisfactory working relationships with the public and other employees.
  • Requires ability to compose correspondence to taxpayers, their representatives and others.
  • Requires maturity and stability to make personal adjustments as necessitated by work assignments, job pressures and demands.
  • Requires ability to converse & communicate clearly with taxpayers and their representatives.

Conditions of Employment

  • Requires completion of the Revenue Tax Specialist Trainee Program.
  • Requires the ability to write and speak Spanish at a colloquial level.
  • Requires physical ability to perform duties.
  • Requires ability to lift and carry up to 25 pounds.
  • As a Department of Revenue employee, it is required to pass a tax compliance check and fingerprint background check.


Work Hours: 8:00am-4:30pm

Work Location: Audit Bureau/Income Tax Discovery/Planning & Technical Support-Federal/State Exchange Unit

101 W Jefferson St, Springfield, IL  62702


Agency Contact: Tanya Jennings

Illinois Department of Revenue - Human Resources

Willard Ice Building, 101 W Jefferson St, WIB Mail Code 5-110, Springfield, IL 62702

FAX - 217-782-9925

PHONE - 217-524-3954


APPLICANTS: Submit a CMS-100 Employment Application to the Agency Contact address listed above.  Failure to complete and submit the current version of the CMS-100 application may result in your application being rejected. Please use the applicable links above. DO NOT SEND ANY CMS100 APPLICATIONS TO CMS EXAMINING. ALL APPLICATIONS ARE TO BE SENT TO THE AGENCY CONTACT.


For titles requiring an automated exam, submit your application to the contact listed on the posted vacancy. CMS testing staff will contact you to schedule an exam when the posting you have applied to is eligible for testing.


REV TRACKING #28718 & 28719

Job Function: Legal and Compliance


You MUST send a paper application to the Agency Contact listed above.