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We continually strive for a workforce that reflects the growing diversity within the State of Illinois.  A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.  Bilingual skills welcome

Reasonable Accommodation Statement

Persons with disabilities are provided reasonable accommodations throughout the hiring process and during performance of all job duties.  Please email the Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524 - 7514 for further information and to request an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status).  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Jun 3, 2021

Springfield, IL, US, 62702-5145

Job Requisition ID:  3819

The Illinois Department of Revenue is seeking candidates for Revenue Tax Specialist I position in our Central Processing Bureau. Candidates should be capable of adapting to change, working well in a collaborative environment , and following procedures and tax laws to process different types of tax returns.


The Illinois Department of Revenue (IDOR) administers Illinois tax laws and collects taxes in a fair, consistent, and efficient manner to provide accurate, timely, and reliable funding and information to state and local constituents.  By using best practices, IDOR strives to continuously innovate and increase accuracy, efficiency, and productivity in all areas of operations and tax administration, thereby earning respect, delivering value, and being a trusted source of information.


IDOR is a professional-minded governmental entity that values its employees and invests in their success through training and engagement.  IDOR values diversity, both culturally and professionally, and believes it can foster a more productive work environment best suited for serving the citizens and taxpayers of Illinois.


Agency: Department of Revenue

Closing Date/Time:   6/24/2021  5:00pm

Salary: $3,709-$5,199 Monthly (Anticipated Starting Salary for Non-State - $3,709)

(Salary Range includes 3.95 % general increase effective 7/1/2021.)

Job Type: Salaried Full Time

County: Sangamon Number of Vacancies: 20 Plan/BU: RC062


Collective Bargaining Agreement language applies to this posting:

We are currently transitioning away from a paper application process to an electronic application process. This position has not been transitioned. Please follow the directions below when applying to this position.


Follow the application instructions below to apply to this position.


Vacancy Posting # / Bid ID #: 3819

Description of Duties and Essential Functions

  • Under general supervision at a developmental level, processes and performs technical analysis on routine original tax returns, amended returns, audit returns, schedules, refund claims, claims for credit, requests for "reasonable cause" accommodation, requests to "protest" registration applications, license/certificate renewals and other tax related transactions for all tax types administered by the Illinois Department of Revenue.
  • Computes tax, penalty and interest due or payable.
  • Approves or denies reasonable cause requests based on procedural and statutory guidelines.
  • Initiates and responds to written or oral communication with Illinois and out-of-state individual, corporate, fiduciary, excise and sales tax taxpayers or their representatives in order to facilitate account processing.
  • Serves as a member on special projects or test teams assigned to perform specific developmental-level tasks during the design, development, testing and implementation of new processes or automated systems.
  • Receives on-the-job training in processing non-routine and highly technical amended tax returns, schedules, supporting documentation, claims for refund, computer generated notices, correspondence. manual and automated account records.
  • Trains staff in the functions performed within a specific area.
  • Maintains a variety of production statistics and inventory records; compiles and prepares reports, as requested.

Minimum Qualifications

  • Requires a bachelor's degree.
  • Requires completion of the Revenue Tax Specialist Trainee Program -OR- requires nine years' Department of Revenue experience, including completion of the Revenue Tax Specialist Trainee Program.

Knowledge, Skills, and Abilities

  • Requires working knowledge of current Illinois and federal tax laws, rules and regulations and out-of­state filing requirements.
  • Requires working knowledge of tax terminology, forms and documents utilized in the processing of tax returns and supporting documentation.
  • Requires working knowledge of methods and procedures used in compiling and recording statistical information.
  • Requires working knowledge of manual and automated files, procedural manuals and other related materials utilized in the research and analysis of tax returns and supporting documentation for compliance with applicable tax regulations.
  • Requires working knowledge of tax accounting theory, principles and practices.
  • Requires working knowledge of computer systems as related to the processing of various tax information.
  • Requires working knowledge of manual and automated office equipment.
  • Requires working knowledge of public relations principles and practices.
  • Requires ability to gain and maintain satisfactory working relationships with the public and other employees.
  • Requires ability to compose correspondence to taxpayers, their representatives, county officials and others.

Conditions of Employment

  • Requires the ability to successfully complete a fingerprint-based background check and tax.
  • Requires ability to lift and carry materials weighing up to 25 lbs.


Work Hours: 7:45am-4:15pm or 8:00am-4:30pm (Shift varies per assigned Division within Bureau)

Work Location: Account Processing Administration/Central Processing Bureau

101 W Jefferson St, Springfield, IL  62702


 Agency Contact:

Illinois Department of Revenue - Human Resources

Willard Ice Building, 101 W Jefferson St, WIB Mail Code 5-110, Springfield, IL 62702

FAX - 217-782-9925

PHONE - 217-524-3954

EMAIL – REV.Revenue.Jobs@illinois.gov


APPLICANTS: Submit a CMS-100 Employment Application to the Agency Contact address listed above.  Failure to complete and submit the current version of the CMS-100 application may result in your application being rejected. Please use the applicable links above. DO NOT SEND ANY CMS100 APPLICATIONS TO CMS EXAMINING. ALL APPLICATIONS ARE TO BE SENT TO THE AGENCY CONTACT.


For titles requiring an automated exam, submit your application to the contact listed on the posted vacancy. CMS testing staff will contact you to schedule an exam when the posting you have applied to is eligible for testing.



Job Function: Legal and Compliance


You MUST send a paper application to the Agency Contact listed above.