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We continually strive for a workforce that reflects the growing diversity within the State of Illinois.  A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.  Bilingual skills welcome

Reasonable Accommodation Statement

Persons with disabilities are provided reasonable accommodations throughout the hiring process and during performance of all job duties.  Please email the Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524 - 7514 for further information and to request an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status).  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  May 3, 2021

Springfield, IL, US, 62702-5145

Job Requisition ID:  2353

The Illinois Department of Revenue is seeking to hire a Revenue Tax Specialist III position for our Returns & Deposit Operations Bureau.  This employee will perform testing, handle complex accounts, write procedures, provide training, and serve as a lead worker to lower-level Revenue Tax Specialists. Candidates will be assigned to either the Document Control & Deposit Division or the Electronic Commerce Division.


The Illinois Department of Revenue (IDOR) administers Illinois tax laws and collects taxes in a fair, consistent, and efficient manner to provide accurate, timely, and reliable funding and information to state and local constituents.  By using best practices, IDOR strives to continuously innovate and increase accuracy, efficiency, and productivity in all areas of operations and tax administration, thereby earning respect, delivering value, and being a trusted source of information.


IDOR is a professional-minded governmental entity that values its employees and invests in their success through training and engagement.  IDOR values diversity, both culturally and professionally, and believes it can foster a more productive work environment best suited for serving the citizens and taxpayers of Illinois.


Agency: Department of Revenue

Closing Date/Time:  5/24/2021 5:00pm

Job Requisition/Posting ID: 2353

Salary: $4,361-$6,444 Monthly (Anticipated Starting Salary for Non-State - $4,361)

Job Type: Salaried Full Time

County: Sangamon Number of Vacancies: 1 Plan/BU: RC062


Collective Bargaining Agreement language applies to this posting:

We are currently transitioning away from a paper application process to an electronic application process. This position has not been transitioned. Please follow the directions below when applying to this position.


Follow the application instructions below to apply to this position.

Description of Duties and Essential Functions

  • Provides advanced technical and consultative services to Returns and Deposit Operations Bureau staff, Information Technology Program staff, taxpayers, their representatives and others by interpreting established or amended statutes, departmental rules and regulations, etc., to resolve tax issues to ensure compliance with statutes, rules and regulations.
  • Performs extensive and in-depth research and analysis of the most complex or sensitive tax issues; verifies adequate reporting methods, theory, complex mathematical, legal and procedural errors and determines type and depth of research needed for resolution.
  • Develops, reviews and revises operating procedures and manuals, determining which existing procedures need to be updated or revised; writes new procedures for new functions, statutory changes, etc.; develops, executes and instructs training classes.
  • Analyzes various tax forms of one or more tax types, supporting documentation and any other documentation to determine compliance with statutes and policy, detect deficiencies, resolve discrepancies.
  • Keeps management apprised of processing, statutory or procedural problems encountered; recommends solution to problems encountered, addressing benefits and detriments resulting from proposed recommendations.
  • Coordinates work, technical issues, etc., with other areas of the Department to resolve procedural conflicts, request informational assistance.
  • Participates in a variety of special project and test teams as directed, compiling reports of new processing technologies and systemic changes, work flow problems, questionable analysis methods and studies relative to converting manual tax systems to computerized systems, researching current and historical tax processing policies, reviewing randomly selected tax returns, amended returns, claims, etc., subsequent to staff action, to ascertain compliance with statutes and policies.
  • Serves as lead person in the design, testing and implementation of new or revised processing systems; guides lower level staff in test cases: serves as liaison between area and systems personnel.
  • Confers with taxpayers, their representatives, service agencies and others by telephone and correspondence, explaining tax rules and regulations, requirements, policies and procedures or specific tax requirements of Electronic Fund Transfers, advising of errors and necessary corrective action for rejected Automated Clearing House payments or Federal Wires.

Minimum Qualifications

  • Requires a Bachelor’s degree and seven years supportive tax related experience, including completion of the Revenue Tax Specialist Trainee Program and three years as a Revenue Tax Specialist II; or, requires 15 years supportive tax related experience, including completion of the Revenue Tax Specialist Trainee Program and three years a s a Revenue Tax Specialist II.
  • Requires extensive knowledge of current Illinois and federal tax laws, rules, regulations and out-of-state tax filing requirements.

Knowledge, Skills, and Abilities

  • Requires extensive knowledge of tax terminology, tax forms and related documents utilized in the processing of tax returns and supporting documents.
  • Requires extensive knowledge of the tools, methods and procedures utilized to conduct research and analysis on tax returns, supporting documents and tax accounts.
  • Requires extensive knowledge of tax accounting theory, principles and practices.
  • Requires extensive knowledge of the computer systems utilized to process the various tax transactions and tax related information.
  • Requires extensive knowledge of the methods and procedures utilized in compiling reports and statistical information.
  • Requires extensive knowledge of specialized computer applications, the department's Internet and Intranet website operations, other electronic research and electronic commerce functions used in tax administration.
  • Requires extensive knowledge of methods, procedures and techniques utilized in developing and implementing training programs for designated staff.
  • Requires ability to compose correspondence to taxpayers, their representatives and others in a clear and concise manner.
  • Requires ability to detect computational, legal or technical errors during the process of analyzing tax returns and supporting documentation.
  • Requires ability to initiate corrective/adjustment action, within broad general guidelines, in cases involving delinquencies, deficiencies and other irregularities.
  • Requires ability to gain and maintain satisfactory working relationships with the public and other employees.
  • Requires ability to converse & communicate clearly with persons, at all organizational levels, inside and outside the Department.

Conditions of Employment

  • Requires physical ability to perform tasks.
  • Requires the ability to lift and carry up to 25 pounds.
  • Requires the ability to travel.
  • As a Department of Revenue employee, it is required to pass a tax compliance check and fingerprint background check.



Work Hours: 7:45am-4:15pm

Work Location: Account Processing Administration/Returns & Deposit Operations Bureau

101 W Jefferson St, Springfield, IL  62702


Agency Contact:

Illinois Department of Revenue - Human Resources

Willard Ice Building, 101 W Jefferson St, WIB Mail Code 5-110, Springfield, IL 62702

FAX - 217-782-9925

PHONE - 217-524-3954

EMAIL – REV.Revenue.Jobs@illinois.gov


APPLICANTS: Submit a CMS-100 Employment Application to the Agency Contact address listed above.  Failure to complete and submit the current version of the CMS-100 application may result in your application being rejected. Please use the applicable links above. DO NOT SEND ANY CMS100 APPLICATIONS TO CMS EXAMINING. ALL APPLICATIONS ARE TO BE SENT TO THE AGENCY CONTACT.


For titles requiring an automated exam, submit your application to the contact listed on the posted vacancy. CMS testing staff will contact you to schedule an exam when the posting you have applied to is eligible for testing.



Job Function: Legal and Compliance


You MUST send a paper application to the Agency Contact listed above.