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REVENUE TAX SPECIALIST TRAINEE, OPT SS (Spanish Speaking) (UPWARD MOBILITY)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois.  A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.  Bilingual skills welcome

Reasonable Accommodation Statement

Persons with disabilities are provided reasonable accommodations throughout the hiring process and during performance of all job duties.  Please email the Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524 - 7514 for further information and to request an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status).  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Nov 15, 2021
Location: 

Springfield, IL, US, 62702-5145

Job Requisition ID:  9363

The Illinois Department of Revenue is seeking to hire one (1) Spanish Speaking Revenue Tax Specialist Trainee for the Springfield Collections Enforcement Division.  This position will receive supervised instruction and on-the-job training in the performance of all phases of the manual and automated collection process, account adjustment and billing, taxpayer registration, and taxpayer information. This position will accept and complete assignments of increasing difficulty for the purpose of gaining experience and developing skills to collect delinquent tax liabilities and returns, interprets tax laws, assist taxpayers by telephone and in person in English and Spanish, adjust accounts, register taxpayers, compute penalty and interest, and other routine and recurring functions relative to tax collecting and processing work assignments.

 

The Illinois Department of Revenue (IDOR) administers Illinois tax laws and collects taxes in a fair, consistent, and efficient manner to provide accurate, timely, and reliable funding and information to state and local constituents.  By using best practices, IDOR strives to continuously innovate and increase accuracy, efficiency, and productivity in all areas of operations and tax administration, thereby earning respect, delivering value, and being a trusted source of information.

 

IDOR is a professional-minded governmental entity that values its employees and invests in their success through training and engagement.  IDOR values diversity, both culturally and professionally, and believes it can foster a more productive work environment best suited for serving the citizens and taxpayers of Illinois.

 

Agency:  Department of Revenue  
Closing Date/Time:  12/08/2021 5:00pm
Salary:  $3,443-$4,742 (Anticipated Starting Salary for Non-State- $3,443) 
Job Type:  Salaried Full Time 
County:  Sangamon 
Number of Vacancies:  1 
Plan/BU:  RC062 

 

Collective Bargaining Agreement language applies to this requisition:
We are currently transitioning away from a paper application process to an electronic application process. This position has not been transitioned. Please follow the directions below when applying to this position.

 

DO NOT APPLY ONLINE

**DO NOT CLICK THE APPLY BUTTON**

 

CMS100 Employment Application and all applicable documentation should be submitted to the Agency contact listed below.

 

Posting Identification #9363 

Job Responsibilities

  • Under immediate supervision, receives six to twelve months of closely supervised instruction and on-the-job training in the performance of all phases of the manual and the automated collection process, account adjustment and billing, taxpayer registration, and taxpayer information.
  • Completes four to six weeks formal classroom training which includes indoctrination and instructions in current Illinois State tax laws, rules and regulations, Program Area workflow and work procedures, collection techniques, including commonly used terminology, acronym, and utilization of various tax related forms and documents.
  • Accepts and completes assignments of increasing difficulty for the purpose of gaining experience and developing skills that allow the trainee to collect delinquent tax liabilities and returns, interprets tax laws, assist taxpayers, adjust accounts, register taxpayers, compute penalty and interest, and other routine and recurring functions relative to tax collecting and processing of work.
  • Completes formal classroom training in basic data processing concepts. Trainee will become proficient in the GenTax, mainframe tax systems, action codes, and various stand-alone PC systems within the Collection Program Area.
  • Receives classroom and on-the-job training in utilization of regulatory or reference materials utilized in the research and analysis of tax returns and supporting documentation.
  • After initial classroom and on-the-job training, receives training related to communication skills, business writing, telephone and interpersonal competence skills.
  • Receives classroom training on the legal process associated with processing all types of tax documents and the collection process.
  • Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

  • Requires a bachelor's degree OR Requires eight years of work experience with the Department of Revenue.
  • Qualifying state employees in the employee Upward Mobility Program, may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this class.

Knowledge, Skills, and Abilities

  • Requires ability to understand and follow oral and written instructions and prepare clear and concise reports.
  • Requires ability to profit from training received and become knowledgeable about the various tax laws and regulations enforced.
  • Requires ability to develop and maintain satisfactory working relationships with the public and other employees.
  • Requires ability to absorb and understand a variety of information regarding the development and utilization of tax analysis techniques.
  • Requires ability to add, subtract, divide and multiply quickly and accurately either with or without a calculator.
  • Requires ability to learn utilization of computer software and equipment.
  • Requires ability to obtain and/or convey necessary information in a tactful and diplomatic manner under difficult conditions.
  • Requires ability to recommend and/or initiate corrective action within established guidelines.
  • Requires maturity and stability to make personal adjustments as necessitated by work assignments, job pressures and demands.

Conditions of Employment

  • Requires the ability to successfully complete a fingerprint-based background check and tax clearance.
  • Requires ability to write and speak Spanish at a colloquial level.
  • Requires physical ability to lift 25 lbs.

Work Hours:  8:00am-4:30pm, Monday-Friday  
Work Location: IL Dept of Revenue

Collections101 W Jefferson St Springfield, IL 62702-5145  
Agency Contact:

Tanya Jennings

Email: REV.Revenue.Jobs@illinois.gov

Phone #:217524-3954

Job Function:  Legal and Compliance  

 

CANDIDATES MUST SUBMIT A SEPARATE BID FORM (as applicable) AND CMS-100 FOR EACH POSTED VACANCY APPLIED FOR. 

 

APPLICATION INSTRUCTIONS

DO NOT APPLY ONLINE.

 

Current State Employees:

  • Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) and copy of official college transcripts to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected. 
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

 Former State Employees:

  • Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) and copy of official college transcripts to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected. 
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

Non-State Employees:

  • Submit a CMS-100 Employment Application (version dated 9/2020 or after) and copy of official college transcripts o the Agency Contact address listed above.
    • Documentation is required for each Posting/Bid ID or your application(s) will be rejected.  
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.

 

Tracking #31557