We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Nov 17, 2023

Springfield, IL, US, 62702

Job Requisition ID:  33217

The Property Tax Division of the Illinois Department of Revenue is seeking highly motivated individuals to serve local government officials and businesses with property tax exemption applications and equalization and sales ratio calculations. Join our team to assist local government officials and businesses with a variety of property tax inquiries via email, correspondence and telephone. You will learn excellent customer service and interpersonal skills that will allow top notch service to business and local government officials. This position is a Revenue Tax Specialist Trainee. After 12 months of training you will have the opportunity to promote to the title of Revenue Tax Specialist I. A semi-automatic promotion beyond this title is also on the horizon! Come join our team and reap the rewards of increasing your knowledge base and receiving the gratitude of the individuals that you serve.


The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).


The Illinois Department of Revenue (IDOR) administers Illinois tax laws and collects taxes in a fair, consistent, and efficient manner to provide accurate, timely, and reliable funding and information to state and local constituents. By using best practices, IDOR strives to continuously innovate and increase accuracy, efficiency, and productivity in all areas of operations and tax administration, thereby earning respect, delivering value, and being a trusted source of information.


IDOR is a professional-minded governmental entity that values its employees and invests in their success through training and engagement. IDOR values diversity, both culturally and professionally, and believes it can foster a more productive work environment best suited for serving the citizens and taxpayers of Illinois.


Agency :  Department of Revenue 
Closing Date/Time: 12/12/2023
; 11:59pm 
Salary:   $3,722 - $5,126/Monthly (Anticipated Salary for Non-State $3,722)  
Job Type:   Salaried Full Time  
County:   Sangamon  
Number of Vacancies:   2  
Plan/BU:   RC062  


This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.


All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.


Posting Identification Number  33217

Job Responsibilities

  • Under immediate supervision, for a period of six (6) to twelve (12) months, receives structured classroom and on-the-job training involving various facets of the Taxpayer Services programs and operations relative to the processing of all types of taxes.
  • Receives and completes for assigned division assignments of a routine and progressively more involved nature in specific phases of tax examining processes in accordance with established laws, rules, policies, and procedures, including but not limited to the review and examination of all types of taxes to verify that all necessary data has been entered on returns and the validity of deductions taken.
  • Receives classroom and extensive on-the-job training to promote effective and efficient communication with government officials.
  • Receives basic technical training in specialized operations to enable the trainee to assist group leaders and/or supervisors in priority situations.
  • Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

Please Note: If at the time of application, you have not completed your degree, but will do so within 90 days of this posting, your application will still be considered.


  • Requires knowledge, skill, and mental development equivalent to the completion of four years of college -OR- four years of work experience providing tax related support functions within a program area at the Illinois Department of Revenue.


Qualifying state employees in the employee Upward Mobility Program, may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this class.

Conditions of Employment

  • Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
  • This position is considered medium work as defined by the U.S. Department of Labor (20 CFR 404.1567(c)). Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds.
  • Requires ability to travel in the performance of duties, with overnight stays as appropriate.
  • Requires the ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc.
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours:  8:00am - 4:30pm, Monday - Friday  
Work Location: 
IL Dept of Revenue

Taxpayer Services/Local Government/Property Tax

101 W Jefferson St Springfield, IL 62702-5145  

Agency Contact:

Illinois Department of Revenue - Human Resources

Willard Ice Building, 101 W Jefferson St, WIB Mail Code 5-110, Springfield, IL 62702

PHONE- 217-524-3954


Job Family:  Legal, Audit & Compliance  


This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).



Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on – click “Application Procedures” in the footer of every page of the website.


Upward Mobility

The target titles within the Upward Mobility Program are described herein. There are three categories of titles: 1) certificate titles which require passing a written proficiency exam in order to be placed on the eligible list; 2) credential titles which require the possession of a specified college degree or possession of a given license in order to be eligible and 3) dual titles for which a certificate may be earned either by passing a proficiency exam or by acquiring the required education.  Please click on the following links for more information:  Upward Mobility Program and UMP Program Titles and Information


We recommend a copy of your resume be included with the application.


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:



Tracking # 35681-35682

Nearest Major Market: Springfield