SCR Training Supervisor - PSA Opt 6 - Public Service Administrator - State Central Register

Essential Functions & Agency Statement

The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as a State Central Register Training Supervisor. DCFS offers a competitive salary plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational skills, leadership capabilities, and the ability to multi-task.  We invite all qualified applicants to apply to join our innovative team to help make a difference in the lives of children and families.

• Serves as State Central Register Training Supervisor. 
• Serves as full line supervisor.
• Establishes and implements an SCR-based program of staff development and training for subordinate staff. 
• Evaluates and approves reports of calls received.
• Attends and provides input into supervisory and administrative staff meetings to discuss and recommend policy and procedure changes.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires a master’s degree in social work or a related human services field (child, family, and community services, early childhood development, guidance and counseling, home economics-child and family services, human service administration, human services marriage and family therapy, master of divinity, mental health counseling, pastoral care, pastoral counseling, psychiatry, psychiatric nursing, psychology, public administration, rehabilitation counseling, social science, social services, or sociology) from a recognized college or university
• Requires three years of progressively responsible administrative child welfare experience with an MSW OR four years of progressively responsible administrative child welfare experience with a master’s degree in a related human services field

Preferred Qualifications

• 2 years of supervisory experience leading a team of professional staff.
• Professional experience evaluating program and personnel performance.
• 2 years of professional experience working in a call center environment.
• Professional experience working in a 24 hour/7 day per week operation.
• Professional experience conducting quality review.
• Professional experience conducting staff training.
• Professional experience in multi-tasking with multiple system applications.

Conditions of Employment

1.  Requires ability to travel in performance of duties. Requires appropriate valid driver’s license. 

2.  Requires ability to pass a background check

Competitive Selection