SHIFT SUPERVISOR (GUARD SUPERVISOR)

Position Overview

Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring a Shift Supervisor (Guard Supervisor) for our Springfield, Illinois location. This position is responsible for scheduling and supervising security staff who monitor the grounds and property, enforce security regulations, and check employees and visitors for proper access.  If you are a goal-oriented manager who can multitask and provide leadership, then we want you!  Don’t let this opportunity pass you by. Apply now before time runs out!

The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).

Essential Functions

• Under direction, plans, assigns, supervises and reviews the activities of the Guard staff and contractual employees engaged in the protection and safety of persons and property at the Willard Ice Building (WIB) and grounds.
• Serves as working supervisor.
• Takes immediate action to control unexpected situations, e.g., building evacuations, disturbances, etc.
• Studies and assesses security needs and assists the supervisor in conducting studies of security practices and procedures.
• Assists in developing and conducting training programs for security force personnel.
• Participates in advanced security and emergency medical training including first aid, CPR, fire and safety control and response protocols for security breaches to enhance skills, abilities and knowledge.
• Accepts assignments to a different shift schedule, on a temporary basis, during staff shortage and/or during emergency situations.
• Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to the completion of high school.
• Requires two years of safety and security experience.

Preferred Qualifications

• Two (2) years of experience carrying out emergency response procedures and techniques, including first aid, CPR, fire and safety control and response protocols for security breaches.
• Two (2) years of experience working with security enforcement regulations, practices and techniques.
• Two (2) years of experience preparing and organizing facts into reports.
• Two (2) years of experience implementing written procedures and work instructions.
• One (1) year of experience working with video and audio surveillance equipment.

Conditions of Employment

• Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
• Requires ability to bend, stoop, kneel, stand for extended periods, walk both within the building and outside in all weather conditions, climb and descend stairs.
• This position is considered heavy work as defined by the U.S. Department of Labor (20 CFR 404.1567(d)). Heavy work involves lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds.
• Requires the ability to become CPR certified and maintain certification while employed.
• Requires the ability to work alternate shifts, as assigned.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Agency Statement

The Illinois Department of Revenue (IDOR) is responsible for administering the state's tax laws and collecting taxes in a fair, consistent, and efficient manner. Their goal is to provide accurate, timely, and reliable funding and information to both state and local communities. By implementing best practices, IDOR works to continuously improve and enhance accuracy, efficiency, and productivity across all areas of operations and tax administration. In doing so, they aim to earn respect, deliver value, and serve as a trusted source of information for the public.

IDOR is a professional governmental entity that prioritizes its employees and actively invests in their success through comprehensive training and engagement. As the proud Platinum recipient of the 2026 Bell Seal for workplace mental health, IDOR cultivates an environment that encourages open dialogue and collaboration on mental health issues. With a strong commitment to diversity—both culturally and professionally—IDOR believes that this inclusive approach leads to a more productive workplace, ultimately benefiting the citizens and taxpayers of Illinois.