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SNAP Policy Supplemental Nutrition Assistance Program (SNAP) Liaison/Policy Writer

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.
Date:  Mar 26, 2025
Location: 

Springfield, IL, US, 62762

Job Requisition ID:  45194

Agency: Department of Human Services
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 
Skill Option: Health and Human Services 
Bilingual Option: None 

Opening Date: 03/27/2025

Closing Date/Time: 04/09/2025

Salary: Anticipated Salary $7,966-$11,759/month ($95,592-$141,108/year)
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Plan/BU: RC063

 

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

 

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

 

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Posting Identification Number  45194

 

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

 

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
 

 

Position Overview

The Division of Family and Community Resources is seeking to hire a position to serve as Supplemental Nutrition Assistance Program (SNAP) Liaison/Policy Writer.  Under administrative direction, conducts review and analysis of proposed and current Federal and State statutes, regulations and pending and/or final litigations which have an effect of Supplemental Nutritional Assistance Program (SNAP) and Employment and Training programs.  Anticipates, plans and coordinates communication to top management regarding modifications of present assistance programs and/or creations of new ones to affect smooth transitions and/or implementation of new or revised policy and procedures.  Provides highly technical position papers and oral consultation delineating preferable State/Agency options and makes recommendations available to top management.  Participates in systems to achieve the Agency’s policy goals and objectives.  Secures EDP support when applicable.  Provides oral and written presentation to top management to interpret program options into DHS policy and procedures.  Prepares or revises policy material.

Essential Functions

  • Serves as Supplemental Nutrition Assistance Program (SNAP) Liaison/Policy Writer.

  • Creates and/or prepares written manual material translating complicated management decisions into Agency procedure. 

  • Assists in the development of technology projects and automated system enhancement to implement agency initiatives and program changes as a result of legislation, clarification and to correct problems.

  • Participates in Department SNAP accuracy initiatives by developing strategies for avoiding errors.

  • As requested by agency management, attends meetings and conferences to discuss and provide insight and advice regarding consequences of proposed changes to program and policies. 

  • Promotes a good working relationship with the Federal Food and Nutrition Services and responds promptly to requests for information.

  • Develops studies pertaining to caseload and fiscal impact resulting from revisions in DHS activities. 

  • Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

  • Requires knowledge, skill and mental development equivalent to completion of four (4) years college. 

  • Requires three (3) years progressive responsible administrative experience in a health or human serves organization.

Preferred Qualifications

  • Three (3) years of professional experience working with policy and procedures for public assistance services such as Supplemental Nutritional Assistance Program (SNAP).   

  • Three (3) years of professional experience writing agency policy and procedures related to public assistance services such as Supplemental Nutritional Assistance Program (SNAP). 

  • Two (2) years of professional experience utilizing Federal regulations and Illinois laws, rules, and regulations with special emphasis on assistance programs such as Supplemental Nutrition Assistance Program (SNAP).

  • Two (2) years of professional experience working with Federal regulations.

  • Two (2) years professional experience analyzing administrative problems and adopt an effective course of action. 

  • Two (2) years of professional experience in public speaking to small audiences.

Work Hours: Mon-Fri, 8:30am-5pm; 1 hour unpaid lunch.

Work Location: 100 South Grand Ave E, Springfield, Illinois, 62762

Family and Community Services

Policy Development

SNAP Policy

Springfield/Sangamon County

Agency Contact: DHS.HiringUnit@illinois.gov

Posting Group: Leadership & Management; Social Services

 

About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

 

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program

  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance

  • 3 Paid Personal Business Days annually

  • 12 Paid Sick Days annually (Sick days carry over from year to year)

  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

    • Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)

  • 13 Paid Holidays annually, 14 on even numbered years

  • Flexible Work Schedules (when available dependent upon position)

  • 12 Weeks Paid Parental Leave

  • Deferred Compensation Program - A supplemental retirement plan

  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)

  • GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans

  • 5% Salary Differential for Bilingual Positions

  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

 

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignments in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com


Nearest Major Market: Springfield

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