STATEWIDE INTACT UTILIZATION ADMINISTRATOR

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students.  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Feb 25, 2026
Location: 

Springfield, IL, US, 62703

Job Requisition ID:  53585

Job Requisition ID: 53585
Closing Date: 03/25/2026
​Agency: Department of Children and Family Services
Class Title: SENIOR PUBLIC SERVICE ADMIN (40070) 
Skill Option: Health and Human Services 
Bilingual Option: None
Salary: Anticipated Starting Salary $10,500 to $12,500 Monthly
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Term Appointment/ Agency

PUC: 90683942 

 

A resume is highly encouraged to evaluate your qualifications and skills as part of your application.  Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

 

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Essential Functions

  • As Statewide Intact Services Utilization Administrator, formulates, designs, and directs the implementation of statewide policies and procedures regarding the provision of child welfare services to high risk/intact families 
  • Directs, plans, and manages high risk/intact family services, providing expertise and oversight of services and systems for the determination and assignment of high risk/intact family service cases
  • Serves as liaison with the Division of Budget and Finance regarding contracts and program plans for child welfare services provided to intact families
  • Represents the Deputy Director and the Department before other state and federal agencies, private organizations, elected officials, and lay groups regarding child welfare and protection issues impacting high risk/intact families
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Requirements

  • Requires an MSW or master’s degree in a related human services field.
  • Requires four years of administrative child welfare/child protection experience with an MSW or five years of administrative child welfare/child protection experience with a master’s degree in a related human services field. 

Preferred Qualifications

  • 3 years of experience supervising professional staff in a child welfare or child protection area.
  • 3 years of professional experience in the oversight of a large program with multiple sites in a social work area 
  • 3 years of professional experience in the development and implementation of policies and procedures. 
  • 3 years of professional experience conducting program planning activities on a regional or statewide basis in a social work area. 
  • 3 years of professional experience conducting community outreach for a public or business organization. 

Conditions of Employment

  • Requires completion of a background check and self-disclosure of criminal history
  • Requires the ability to travel in the performance of duties, with overnight stays as appropriate. Requires appropriate, valid driver's license.
  • Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.
  • This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description. 

About the Agency

Work Hours: Monday-Friday 8:30AM-5:00PM
Headquarter Location: 4500 S 6Th St Rd, Springfield, Illinois, 62703
Work County: Sangamon
Agency Contact: Tiffany Norton
Email: Tiffany.Norton@illinois.gov
Posting Group: Leadership & Management

 

Revolving Door:
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.

 

Term Appointment:
Candidates hired into a term position shall be appointed for a term of 4 years and are subject to a probationary period. The term may be renewed for successive four-year terms at the Director of the Department of Children and Family Services’s discretion.

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com


Nearest Major Market: Springfield