Salesforce Platform Owner (SPSA Option 3)
Springfield, IL, US, 62702
Job Requisition ID: 45042
Posting Date: 02/25/2025
Closing Date/Time: 03/10/2025
Agency: Department of Innovation and Technology
Class Title: SENIOR PUBLIC SERVICE ADMINISTR - 40070
Skill Option: Management Information System/Data Processing/Telecommunications
Bilingual Option: None
Salary: Anticipated Starting Salary - $12,083-12,916 monthly
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Plan/BU: Term
****A RESUME IS REQUIRED FOR THIS JOB POSTING****
Please attach a DETAILED Resume/Curriculum Vitae (CV), a copy of your transcripts or diploma for all degrees earned, and a copy of any applicable professional licensures to the MY DOCUMENTS section of your application. Please note that the Department of Innovation and Technology must verify proof of higher education for any degree earned (if applicable) before any offer can be extended. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document in lieu of a Resume or CV.
Proof of educational coursework is required. Acceptable proof of coursework includes unofficial transcripts, copies of official transcripts, account records (including screenshots) of academic coursework, and any similar documents created by an academic institution.
Posting Identification Number 45042
Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as the Salesforce Platform Owner. The successful candidate will be a senior leader accountable for the enterprise Salesforce.com platform by providing strategic and operational leadership. The candidate will be highly proficient in the disciplines of service operations, program management, team development, and organizational change management. The successful candidate will have a proven history of building and leading teams.
If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!
As a State of Illinois employee, you receive a comprehensive benefits package including:
- Competitive Group Insurance benefits including health, life, dental and vision plans
- Flexible work schedules (when available and dependent upon position)
- 10-25 days of paid vacation time annually (10 days for first year of state employment)
- 12 days of paid sick time annually which carryover year to year
- 3 paid personal business days per year
- 13-14 paid holidays per year dependent on election years
- 10 weeks of paid maternity/paternity leave
- Pension plan through the State Employees Retirement System
- Deferred Compensation Program – voluntary supplemental retirement plan
- Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
- Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Essential Functions
⦁ Subject to management approval, serves as the Salesforce Platform Owner for the Department of Innovation & Technology (DoIT), leading decision making for the Salesforce Platform, including overseeing the platform team, Salesforce roadmap, leading governance, business alignment, and platform strategy.
⦁ Serves as a special program director that devises and implements immediate and definitive action with delegated authority to organize, recruit, and build task force units to meet a wide and divergent set of problem areas.
⦁ Serves as full line supervisor.
⦁ Keeps abreast of new developments in the information technology field by continuing education through meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
⦁ Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
⦁ Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college with coursework in management information systems, data processing, telecommunications or directly related information technology fields.
⦁ Requires prior experience equivalent to four (4) years of progressively responsible administrative experience in a public or private business Information Technology organization.
⦁ Requires four (4) years of professional experience supervising a team of Information Technology professionals in a large and highly complex public or private IT organization
Preferred Qualifications
⦁ Five (5) years of professional experience leading a Salesforce team implementing complex IT/Business projects, including best practices, functionality and complex requirements, or comparable experience as a senior platform manager, product strategist, implementation consultant, or solution architecture.
⦁ Four (4) years of professional experience in IT software development principles, data management, and project management.
⦁ Four years of experience developing and implementing Salesforce or similar platform policies, procedures, and governance frameworks aligned with business objectives.
⦁ Four (4) years of experience in integrations between, Salesforce or similar platform, and other tools/systems as well as an ability to lead design sessions to architect such integrations.
⦁ Four (4) years of experience in procurement, contract negotiation, and vendor management related to Salesforce or other enterprise-level SaaS platforms.
⦁ Ability to lead leading cross-functional teams in facilitating organization-wide governance initiatives and driving platform strategy and business alignment.
⦁ Ability to establish and maintain professional customer relationships which includes managing vendor relationships, troubleshooting issues, and ensuring operational functionality through collaboration with internal and external stakeholders.
⦁ Developed verbal and written communication skills to present information to others with clarity and precision.
⦁ Certification/Training in one of the following areas:
- Salesforce Administrator and Developer certification
- Certified Technical Architect (CTA)
- PMP, Agile, or Scaled Agile
- Six-Sigma
Conditions of Employment
NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position.
⦁ Requires the ability to verify identity.
⦁ Requires employment authorization to accept permanent full-time position with State of Illinois.
⦁ Requires the ability to pass a position specific, agency required background check.
⦁ Requires self-disclosure of criminal history.
⦁ Requires the ability to travel in performance of duties.
⦁ Requires the ability to work overtime including scheduled, unscheduled, short notice, evening, weekends, and holidays.
⦁ Requires the ability to lift and carry objects or equipment weighing up to 10 pounds. This is considered sedentary work as defined by the U.S. Department of Labor (20 CFR 404.1567(a)). Sedentary work involves lifting no more than 10 pounds at a time and requires occasional lifting, carrying, walking, and standing.
⦁ Requires adherence to the revolving door restrictions outlined in 5 ILCS 430/5-45. Consequently, employees should be aware that in the event of receiving a non-State employment offer during state employment or within one year immediately following the termination of State employment, they are required to inform the Office of the Executive Inspector General for the Agencies (OEIG) of the Illinois Governor before accepting such non-State employment. Failure to notify the OEIG may result in the imposition of a fine.
⦁ Requires compliance with the provisions outlined in section 4A-101 of the Illinois Governmental Ethics Act, necessitating the occupant of this position to file of a Statement of Economic Interest. Pursuant to the Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.), specific state officials and employees are required to annually submit Statements of Economic Interest to the Office of the Secretary of State, which will be accessible to the public for examination and copying. Employees subject to this requirement must also file a Supplemental Statement of Economic Interest with the Executive Ethics Commission, as specified in Executive Order 15-09. Failure to submit these statements in a timely manner may result in fines and penalties.
The conditions of employment listed are incorporated and/or related to any duties included in the position description
Work Hours: 8:30 am - 5:00 pm Monday - Friday
Work Location: 300 W Jefferson St Springfield, IL 62702-5041
Agency Contact: Lorna Bock
Email: Lorna.A.Bock@illinois.gov
Posting Group: Science, Technology, Engineering & Mathematics
Revolving Door:
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.
This position is subject to Statement of Economic Interests filing as required by the Illinois Governmental Ethics Act.
Term Appointment:
Candidates hired into a term position shall be appointed for a term of 4 years and are subject to a probationary period. The term may be renewed for successive four-year terms at the Director of the Department of Innovation and Technology’s discretion.
The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Nearest Major Market: Springfield