Senior Software Asset Analyst (Information Systems Analyst II Option C)

Position Overview

Are you looking for a rewarding career with an organization that values its staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative-thinking, problem-solving environment. This position serves as a Senior Software Asset Analyst for the Department of Innovation & Technology (DoIT), serving as a subject-matter expert and overseeing the compliance, optimization, and management of DoIT managed software assets and licensing agreements across the managed enterprise. In this role, you will monitor and maintain adherence to state procurement laws, contract terms, and audit requirements while maximizing the value of software investments. Additionally, you will collaborate with DoIT IT teams, procurement, legal, clients, and vendors in support of software license cost optimization and standardization. If you possess skills, abilities, knowledge, and experience, we invite you to apply for this position with DoIT!

As a State of Illinois employee, you receive a comprehensive benefits package including:
•    Competitive Group Insurance benefits, including health, life, dental, and vision plans.
•    Flexible work schedules (when available and dependent upon position)
•    10 -25 days of paid vacation time annually (10 days for the first year of state employment)
•    12 days of paid sick time annually, which carries over year to year
•    Three paid personal business days per year
•    13-14 paid holidays per year, dependent on election years
•    12 weeks of paid parental leave
•    Pension plan through the State Employees Retirement System
•    Deferred Compensation Program – voluntary supplemental retirement plan
•    Optional pre-tax programs - Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
•    Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
For more information regarding State of Illinois Benefits, follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Essential Functions

• Under administrative direction, serves as a Senior Software Asset Analyst for the Department of Innovation & Technology (DoIT), serving as a subject-matter expert and overseeing the compliance, optimization, and management of DoIT managed software assets and licensing agreements across the managed enterprise.
• Collaborates with DoIT IT teams, procurement, legal, clients, and vendors in support of software license cost optimization and standardization.
• Administers and utilizes enterprise SAM tools and software management portals, such as ServiceNow SAM Pro, Adobe Admin Console, and other equivalent platforms, including accurately tracking of software entitlements, installations, reclamation, and usage across supported agencies. 
• Monitors and maintains continuous compliance with software licensing agreements and contractual obligations, including preparing for internal and external audits, providing documentation and reports as requested. 
• Keeps abreast of new developments in the information technology field by continuing education through online training platforms, meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
• Performs other duties as required or assigned, which are reasonably within the scope of responsibilities enumerated above.

Minimum Qualifications

•    Requires knowledge, skill, and mental development equivalent to completing four (4) years of college with coursework in computer science or related fields.
•    Requires three (3) years of professional experience in Client Services or related Information Technology field.

Specialized Skills

•    Requires three (3) years of professional experience managing software assets, licenses, or IT Asset Management (ITAM), including Software Asset Management (SAM) practices, ensuring compliance with software licensing agreements, and optimizing software investments.
•    Requires three (3) years of professional experience with initiating and understanding IT procurement processes, including researching, gathering information, reviewing purchase requests, validating accuracy, and tracking contract renewals.
•    Requires three (3) years of professional experience in IT contract management and software licensing administration, including coordinating vendor relationships and supporting software true-ups and renewals.
•    Requires three (3) years of professional experience leading, mentoring, or coordinating cross-functional teams, providing guidance to analysts and technical staff, and aligning team efforts with enterprise objectives.

Preferred Qualifications

•    Three (3) years of professional experience managing software assets, licenses, or IT Asset Management (ITAM), including Software Asset Management (SAM) practices, ensuring compliance with software licensing agreements, and optimizing software investments.
•    Three (3) years of professional experience with initiating and understanding IT procurement processes, including researching, gathering information, reviewing purchase requests, validating accuracy, and tracking contract renewals.
•    Three (3) years of professional experience in IT contract management and software licensing administration, including coordinating vendor relationships and supporting software true-ups and renewals.
•    Three (3) years of professional experience leading, mentoring, or coordinating cross-functional teams, providing guidance to analysts and technical staff, and aligning team efforts with enterprise objectives.
•    Extensive knowledge of software licensing models and practices from major vendors (e.g., Microsoft, Adobe, Oracle, IBM), including license reconciliation, cost optimization, and standardization strategies.
•    Working knowledge of Software Asset Management (SAM) and IT Service Management (ITSM) tools (e.g., ServiceNow SAM Pro, Flexera, Snow, Adobe Admin Console), including tracking entitlements, installations, reclamation, and maintaining data integrity.
•    Ability to apply strong analytical and problem-solving skills to assess compliance risks, evaluate operational or procedural issues, and develop remediation strategies.
•    Ability to build and maintain effective working relationships with cross-functional teams, vendors, clients, and stakeholders to achieve shared goals.
•    Developed verbal and written communication skills, including the ability to prepare reports, present technical information to diverse audiences, and assist in planning and delivering training and development programs.

Conditions of Employment

NOTE: Applicants must possess the ability to meet ALL the following conditions of employment, with or without reasonable accommodation, to be considered for this position.  

•    Requires the ability to verify identity.
•    Requires employment authorization to accept permanent full-time position with State of Illinois.
•    Requires the ability to pass a position specific, agency required background check and requires disclosure of criminal history.
•    Requires the ability to travel in performance of duties.
•    Requires the ability to work outside of normal hours to meet deadlines.
•    Requires the ability to attend seminars, conferences, and training to remain current on methods, tools, ideologies, or other industry related topics relevant to job duties.
•    Requires the ability to lift and carry objects or equipment weighing up to 10 pounds. This is considered sedentary work as defined by the U.S. Department of Labor (20 CRF 404.1567 (a)). Sedentary work involves lifting no more than 10 pounds at a time and requires occasional lifting, carrying, walking, and standing.
•    Requires adherence to the revolving door restrictions outlined in 5 ILCS 430/5-45. Consequently, employees should be aware that in the event of receiving a non-State employment offer during state employment or within one year immediately following the termination of State employment, they are required to inform the Office of the Executive Inspector General for the Agencies (OEIG) of the Illinois Governor before accepting such non-State employment. Failure to notify the OEIG may result in the imposition of a fine. 
•    Requires compliance with the provisions outlined in section 4A-101 of the Illinois Governmental Ethics Act, necessitating the occupant of this position to file of a Statement of Economic Interest. Pursuant to the Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.), specific state officials and employees are required to annually submit Statements of Economic Interest to the Office of the Secretary of State, which will be accessible to the public for examination and copying. Employees subject to this requirement must also file a Supplemental Statement of Economic Interest with the Executive Ethics Commission, as specified in Executive Order 15-09. Failure to submit these statements in a timely manner may result in fines and penalties. 
•    The conditions of employment listed are incorporated and/or related to any duties included in the position description.