Senior Technician (Information Systems Analyst II Option S)
Springfield, IL, US, 62704-1874
Job Requisition ID: 48298
Posting Date: 07/03/2025
Closing Date: 07/18/2025
Agency: Department of Innovation and Technology
Class Title: INFORMATION SYSTEMS ANALYST II - 21166
Skill Option: System Services - Information Technology
Bilingual Option: None
Salary: Anticipated Starting Salary $7,787 Monthly; Full Range $7,787 - $11,450 Monthly
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC063
Merit Comp Code: None
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Proof of educational coursework is required. Acceptable proof of coursework includes unofficial transcripts, copies of official transcripts, account records (including screenshots) of academic coursework, and any similar documents created by an academic institution.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as a Senior Technician performing complex professional and advisory functions in the Midrange Systems Operations Section of DoIT. This position also performs complex functional and technical activities supporting utility and production stand-alone, local area network, client server or otherwise integrated information processing systems. In this role you will conduct and coordinate in-depth studies involving substantial technical research and systems analysis. In addition, you will perform complex research and support activities for the division and serve as a project team lead for assigned major and complex projects and very large hardware/software deployments. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!
As a State of Illinois employee, you receive a comprehensive benefits package including:
- Competitive Group Insurance benefits including health, life, dental and vision plans.
- Flexible work schedules (when available and dependent upon position)
- 10 -25 days of paid vacation time annually (10 days for first year of state employment)
- 12 days of paid sick time annually which carryover year to year
- 3 paid personal business days per year
- 13-14 paid holidays per year dependent on election years
- 12 weeks of paid parental leave
- Pension plan through the State Employees Retirement System
- Deferred Compensation Program – voluntary supplemental retirement plan
- Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
- Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
Essential Functions
• Under administrative direction, serves as a Senior Technician for the Department of Innovation & Technology (DoIT), performing complex professional and advisory functions in System Services and determining and advising on the development of components to support modern systems development methodologies and standard operation procedures.
• Performs complex functional and technical activities supporting utility and production stand-alone, LAN, client server, or otherwise integrated information processing systems.
• Conducts and coordinates in-depth studies involving substantial technical research and systems analysis and provides agency management with high level technical assistance in the development, analysis, interpretation, evaluation, modification, and installation of comprehensive information systems.
• Performs complex research and support activities for the division and assists with the support of the entire department’s staff, including field personnel and other remote workers.
• Serves as a project lead for assigned major and complex projects and very large hardware and software deployments while independently planning, developing, and implementing techniques for gathering and interpreting data.
• Provides and coordinates advanced training in areas of Midrange Wintel and Software Management and provides complex technical and analytical support to new analysts and lower-level staff.
• Keeps abreast of new developments in the information technology field by continuing education through online training platforms, meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill, and mental development equivalent to four (4) years of college with coursework in computer science or directly related fields.
- Requires three (3) years of professional experience in System Services or a related Information Technology field.
Specialized Skills
- Requires three (3) years of professional experience administering and supporting in Microsoft (MS) platforms and systems, including X86, 32-bit and 64 bit, MS Windows Server, and Windows desktop systems
- Requires three (3) years of professional experience developing and executing automation scripts or system tasks using tools such as Power Shell, Microsoft System Center Configuration Manager (SCCM), Microsoft System Center Operations Manager (SCOM), Microsoft Power BI, and Microsoft Structured Query Language (SQL) server.
- Requires three (3) years of professional experience supporting enterprise infrastructure technologies, including server clusters, server mirroring, SAN environments, Active Directory, and internet-based systems.
- Requires three (3) years of professional experience performing complex system analysis and design, developing and implementing program modifications and conducting system and user acceptance testing.
Preferred Qualifications
• Three (3) years of professional experience administering and supporting in Microsoft (MS) platforms and systems, including X86, 32-bit and 64 bit, MS Windows Server, and Windows desktop systems.
• Three (3) years of professional experience developing and executing automation scripts or system tasks using tools such as Power Shell, Microsoft System Center Configuration Manager (SCCM), Microsoft System Center Operations Manager (SCOM), Microsoft Power BI, and Microsoft Structured Query Language (SQL) server.
• Three (3) years of professional experience supporting enterprise infrastructure technologies, including server clusters, server mirroring, SAN environments, Active Directory, and internet-based systems.
• Three (3) years of professional experience performing complex system analysis and design, developing and implementing program modifications and conducting system and user acceptance testing.
• Three (3) years of professional experience leading or coordinating complex IT Infrastructure projects, including hardware/software deployments, system upgrades, and configuration rollouts.
• Three (3) years of professional experience drafting technical documentation such as system implementation plans, cost/benefit analysis, and project schedules.
• Extensive knowledge of enterprise IT architecture, including hardware and software standards, to provide technical and analytical support across integrated systems
• Ability to coordinate work activities across technical teams and stakeholders to achieve project or system goals.
• Developed verbal and written communications skills to clearly present technical information to stakeholders, including agency management, users, and cross-functional teams.
Conditions of Employment
NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position.
• Requires the ability to verify identity.
• Requires employment authorization to accept permanent full-time position with the State of Illinois.
• Requires the ability to pass a position specific, agency required background check.
• Requires self-disclosure of criminal history.
• Requires ability to travel in the performance of duties.
• Requires ability to work overtime including scheduled, unscheduled, short notice, evenings, weekends, and holidays.
• Requires ability to work outside of normal business hours to meet deadlines.
• Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.
• Requires ability to lift and carry objects weighing up to 20 pounds. This is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.
• The conditions of employment listed are incorporated and/or related to any duties included in the position description.
Work Hours: 8:30 am - 5:00 pm Monday - Friday
Work Location: 201 W Adams St, Springfield, Illinois, 62704-1874
Agency Contact: Lorna Bock
Email: Lorna.A.Bock@illinois.gov
Posting Group: Science, Technology, Engineering & Mathematics
This position DOES contain “Specialized Skills” (as that term is used in CBAs).
The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation, and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com