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Student Success Specialist

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students.  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.
Date:  Jul 7, 2025
Location: 

Springfield, IL, US, 62701

Job Requisition ID:  48361

Job Requisition ID: 48361
Closing Date: 08/07/2025
​Agency: Illinois Board of Higher Education

Salary: commensurate with experience within the range of $55,00-max $70,000/yr
Job Type: Salaried
Category: Full Time 
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Number of Vacancies: 2


****A RESUME IS REQUIRED FOR THIS JOB POSTING****

 

Please attach a DETAILED Resume/Curriculum Vitae (CV), a copy of your transcripts or diploma for all degrees earned, and a copy of any applicable professional licensures to the MY DOCUMENTS section of your application. Please note that the Illinois Board of Higher Education must verify proof of higher education for any degree earned (if applicable) before any offer can be extended. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document in lieu of a Resume or CV.

 

About the Illinois Board of Higher Education (IBHE)

IBHE has been supporting higher education in Illinois for more than 50 years. We are a dedicated team of professionals, overseen by a Board appointed by the Governor, who are working for a strong, equitable higher education system, which we believe is essential for the state to thrive. We work with leaders in colleges, universities, state and federal government agencies, governors, legislators, and other entities to strategically further this mission.

In its strategic plan, A Thriving Illinois: Higher Education Paths to Equity, Sustainability, and Growth, IBHE has identified three goals and 25 strategies to help achieve its vision of a higher education ecosystem that ensures individuals, families, and communities across the state thrive.

  •        Equity - Close equity gaps for students who have been left behind
  •        Sustainability - Build a stronger financial future for individuals and institutions
  •        Growth - Increase talent and innovation that drives economic growth

 

About the position:

The Student Success Specialist provides critical support to IBHE’s student success initiatives by coordinating student-focused programs, grants, and partnerships; assists in grant administration and support of other student success, basic needs, and mental health initiatives.

This is a covered position under the State Universities Civil Service System.

 

We offer the state’s competitive employee benefits package.

Major Duties and Responsibilities

  • Manages assigned student-focused programs, grants and partnerships:
    • Assists with applicable grant administration and reporting
    • Coordinates student success convenings and events
    • Tracks program participation and institutional engagement
    • Provides project management and communication support for student services initiatives
    • Prepares data summaries and reports
    • Supports Communities of Practice, conferences, and other trainings
    • Coordinates communication to institutional stakeholders as directed
  • Other duties as assigned, within scope of position

Minimum Acceptable Qualifications

Required:

  • Bachelor’s degree from an accredited institution
  • 1+ year of experience working with student-focused programs

 

Required Skills:

  • Knowledge of student programs, organizations, and relevant resources
  • Ability to establish a communicative role between institutions and students
  • Ability to build and maintain positive relationships with stakeholders and peers

 

Preferred skills:

  • Experience with grant administration and reporting
  • Experience with project management
  • Experience with summarizing and reporting on data

Organizational Relationship

Position reports to the Director of Student Success Strategy.

There are no direct reports to this position.

​Work Hours: 8:00am - 4:00pm Mon-Fri
Work Location: 1 N Old State Capitol Plz Springfield, IL 62701-1323*

*IBHE is based in Springfield, IL, however, a hybrid work schedule may be available. Illinois residency is required.
Travel within Illinois is expected, as required by the work.   

Agency Contact: IBHE Human Resources
Email: HumanResources@ibhe.org
Phone #: (217) 782-2551
Posting Group: Education

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com


Nearest Major Market: Springfield

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