Supportive Living Program Coordinator (PUBLIC SERVICE ADMINISTRATOR)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Oct 4, 2024
Location: 

Springfield, IL, US, 62704

Job Requisition ID:  41838

 PUBLIC SERVICE ADMINISTRATOR, OPT. 1

 

Agency: Department of Healthcare and Family Services
Posting ID: MP41838

BPIS: 13776

Group: CL (B-H)

Start Date: 10/09/2024

Closing Date: 10/24/2024
Salary: Starting salary $7,966 - $11,759 Month / Anticipated non-state $7,966/month  
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Plan/BU: RC063

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

 

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Posting Identification Number  MP41838

 

JOB DESCRIPTION:

The Department of Healthcare and Family Services, Bureau of Long Term Care, is seeking a leader to manage the Home and Community Based Services (HCBS) waiver-Supportive Living Program (SLP). This leader should have a proven track record in the areas of data analytics, policy development and administration, personnel management, and leadership. This position is vital to ensuring compliance with State and Federal regulations which directly affects the health and safety of SLP participants. Thus, enabling participants to live more independently and avoid a more costly placement in an institutional setting. This position is responsible for ensuring the program preserves the participant’s privacy and autonomy while promoting health and wellness.

 

The ideal candidate will have a passion for social service and the leadership qualities that ensure the future success of this program. 

 

HFS values employees with different backgrounds, life experiences, and talents.

 

Employees receive a robust benefit package including:

  • Monday-Friday work schedule
  • Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
  • Health, Life, Vision, and Dental Insurance
  • Pension Plan
  • Paid Paternal leave
  • Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
  • Employees earn (12) paid Sick Days annually.
  • New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
  • Employees earn (3) paid Personal Days annually.
  • (13-14) paid holidays annually (based on start date)

 

If you are seeking a new opportunity, and this position appeals to you, please apply today!

 

At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.

 

HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion.  We welcome and value employees with different backgrounds, life experiences, and talents.  It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement.  In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.

Job Description

  • Subject to management approval, serves as the Supportive Living Program Coordinator in planning, directing, and evaluating the Department's Home and Community Based Services (HCBS) Waiver-Supporting Living Program (SLP)
  • Serves as a working supervisor
  • Directs reviews of complaints, incident reports, and annual review results of HCBS Waiver-SLP providers
  • Develops and implements procedures to monitor and control transmittal of HCBS Waiver Supportive Living Program data utilizing the CMS 1915(c) Waiver Application and 372 Report portal
  • Consults with SLP providers to ensure access for HCBS Waiver-SLP services
  • Develops procedures and establishes controls to ensure compliance with Quality Assurance standards for the HCBS waivers-SLP
  • Responds to telephone inquiries from field staff, general public and providers concerning HCBS Waiver-SLP criteria, guidelines, rules and regulations, procedures and interpretations
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

  • Requires knowledge, skills, and mental development equivalent to completion of four (4) years of college, preferably with courses in business or public administration
  • Requires prior experience equivalent to three (3) years of progressively responsible administrative experience in a public or business organization

Preferred Qualifications

  • Two (2) years of experience working with Home and Community Based Services (HCBS) waiver(s)
  • One (1) year of experience regarding the waiver requirements, policies, rules and regulations surrounding the program and/ or HCBS waivers, including but not limited to performing actions in the CMS 1915(c) Waiver Applications and 372 Reports portal
  • Two (2) years of professional experience developing and managing a supportive agency program
  • Two (2) years of professional experience reviewing and interpreting provider non-compliance reports related to the Supporting Living Program (SLP) to determine immediate health or safety issues to SLP participants or another HCBS Waiver program
  • Two (2) years of professional experience assisting Medical Providers with inquiries related to customer’s eligibility and enrollment in Medicaid
  • Two (2) years of experience working with a Medicaid Management Information System (MMIS)
  • One (1) year of experience developing and presenting training to groups of individuals

Specialized Skills

  • Two (2) years of experience working with Home and Community Based Services (HCBS) waiver(s)
  • One (1) year of experience regarding the waiver requirements, policies, rules and regulations surrounding the program and/ or HCBS waivers, including but not limited to performing actions in the CMS 1915(c) Waiver Applications and 372 Reports portal

Conditions of Employment

  • Requires completion of a background check and self-disclosure of criminal history
  • Requires the ability to travel in the performance of duties with overnight stays as appropriate
  • Requires the ability to utilize and maintain state issued equipment such as a laptop and scanner
  • Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This requires the ability to work evenings and weekends
    The conditions of employment listed her are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Monday - Friday 8:30am - 5:00pm  
Work Location:
201 South Grand Ave E Springfield, IL 62704-3803  
Agency Contact: HFS.DMPApps@illinois.gov

Posting Group: Leadership & Management

 

This position DOES contain “Specialized Skills” (as that term is used in CBAs).

 

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com


Nearest Major Market: Springfield