TECHNICAL ADVISOR (PUBLIC SERVICE ADMINISTRATOR OPT. 2)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students.  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Feb 13, 2026
Location: 

Springfield, IL, US, 62702

Job Requisition ID:  53589

Job Requisition ID: 53589 
Closing Date: 03/02/2026
​Agency: Department of Revenue
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 
Skill Option: Fiscal Management/Accounting/Budget/ Internal Audit/Insurance/Financial 
Bilingual Option: None
Salary: $8,281 - $9,096/mo.; ($99,372 - $109,152/yr.)
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Gubernatorial (Management Bill) Exclusion from RC062 Collective Bargaining Coverage


A resume is highly encouraged to evaluate your qualifications and skills as part of your application.  Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

 

Position Overview

Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring a Technical Advisor (Public Service Administrator, Opt 2) for our Individual Processing Division located in Springfield IL. The ideal candidate for this position has extensive knowledge of federal and Illinois tax laws; the ability to conduct thorough analysis of policy and system changes to ensure proper implementation; excellent oral and written communication skills; and proficiency with specialized tax software and Microsoft Office software applications. Don’t let this opportunity pass you by. Apply now before time runs out!

Essential Functions

  • Under administrative direction, performs highly responsible functions as the technical specialist for the Individual Processing Division (IPD).
  • Coordinates the development and implementation of any system changes requested by IPD section supervisors and Division Manager.
  • Examines, researches, and adjusts the more technical/complex/controversial tax accounts.
  • Serves as the leader of year-end testing and any other major projects within IPD as assigned by the Division or Bureau Managers (e.g., implementation of new programs).
  • Compiles, prepares, and monitors various statistical and management information reports.
  • Evaluates and monitors legislation impacting IPD, prepares impact statements and recommends changes to proposed legislative proposals to enhance efficiency of processing and tax collection.
  • Serves as a member of IDOR-wide committees assembled to review tax issues (i.e., the design and testing of tax system changes).
  • Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  • Requires knowledge, skill and mental development equivalent to four years of college preferably with coursework in accounting or finance.
  • Requires prior experience equivalent to three years of progressively responsible administrative experience in accounting or finance with related tax accounting work.

Preferred Qualifications

  • Four (4) years of experience working with Illinois tax returns, rules, regulations, and processes.
  • Four (4) years of experience analyzing tax returns and documents and making independent decisions on complex cases.
  • Three (3) years of experience analyzing and developing action plans for implementing and administering changes to tax laws and regulations.
  • Three (3) years of experience performing research and coordinating teams to complete detailed projects.
  • Three (3) years of experience preparing and maintaining complex statistical and informational reports.
  • Four (4) years of experience explaining orally and through written communication information to educate and train others on changes to tax statutes and rules.
  • Three (3) years of experience reviewing and providing in-depth analysis and impact statements related to proposed legislation.
  • Advanced proficiency using GenTax, MyTax Illinois, or similar tax processing software.

Conditions of Employment

  • Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
  • Requires the ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc.
  • Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This requires the ability to work evenings and weekends.
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours:  Monday - Friday; 7:45am - 4:15pm 
Headquarter Location: 101 W Jefferson St, Springfield, Illinois, 62702 
Work County: Sangamon
Agency Contact:  Brent Stice 
Email: Brent.Stice@illinois.gov
Posting Group: Leadership & Management

 

Agency statement

The Illinois Department of Revenue (IDOR) is responsible for administering the state's tax laws and collecting taxes in a fair, consistent, and efficient manner. Their goal is to provide accurate, timely, and reliable funding and information to both state and local communities. By implementing best practices, IDOR works to continuously improve and enhance accuracy, efficiency, and productivity across all areas of operations and tax administration. In doing so, they aim to earn respect, deliver value, and serve as a trusted source of information for the public.

 

IDOR is a professional governmental entity that prioritizes its employees and actively invests in their success through comprehensive training and engagement. As the proud recipient of the 2025 Bell Seal for workplace mental health, IDOR cultivates an environment that encourages open dialogue and collaboration on mental health issues. With a strong commitment to diversity—both culturally and professionally—IDOR believes that this inclusive approach leads to a more productive workplace, ultimately benefiting the citizens and taxpayers of Illinois.

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com


Nearest Major Market: Springfield