TELECOM Coordinator
Springfield, IL, US, 62703
Agency: Emergency Management Agency
Class Title: TELECOMMINICATIONS SPECIALIST - 45295
Skill Option: None
Bilingual Option: None
Opening Date/Time: 10/08/2023
Closing Date/Time: 10/23/2024
Salary: $4,952-$6,952/month, anticipated starting salary is $4,952/month; CBA language applies
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Plan/BU: RC062
Position Marketing Statement: The Illinois Emergency Management Agency and Office of Homeland Security (IEMA-OHS) is seeking a Telecommunications Specialist. This position performs technical functions relating to communication systems design, analysis, provisioning, and trouble mitigation management of IEMA-OHS’s communication networks. The position is responsible for planning, designing, evaluating, and performing trouble mitigation, and recommending improvement of communication networks used by IEMA-OHS. The ideal candidate would have professional experience working with communications equipment including radio, satellite, and cellular. Our employees work in an ever-changing environment that presents new challenges with rewarding results. If you are interested in joining our team of compassionate and integrity driven public servants, we invite you to apply for the Telecommunications Specialist position with IEMA-OHS!
About the Agency Statement: Are you ready to make a difference in the lives of others? The Illinois Emergency Management Agency and Office of Homeland Security (IEMA-OHS) is a team of emergency management professionals who support local communities by providing experience, perspective, and resources to help residents prepare for, mitigate, respond to, and recover from threats, hazards, disasters, or emergencies. IEMA-OHS is the lead agency for disasters and emergencies statewide and plays a key role in protecting the health, life, and safety of all Illinoisans.
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number: 42059
Essential Functions
- Under direct supervision, receives training and performs routine technical duties at the developmental level in the coordination, installation and/or alteration of wireless, voice, data, cellular, or deployable IT LAN communications equipment and services.
- Receives requests for routine voice, wireless, cellular, or deployable video communication systems and services for IEMA-OHS.
- Assists higher level staff in their coordination efforts of more complex service requests.
- Participates in training in provisioning, diagnosis, and trouble mitigation of voice, cellular, wireless, and video communications systems located within the customer premises.
- Maintains and makes minor repairs to communications equipment, to include radio, satellite, and cellular in agency vehicles.
- Performs emergency response functions during disasters and exercises.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill and mental development equivalent to completion of an Associate’s degree or two (2) years of college with major coursework in electronic engineering, radio/television, telecommunications or data processing.
- Requires one (1) year of experience in telephone service coordination; telephone sales, installation, and minor telephone repair; IT desktop and/or LAN systems; or other related business experience.
Preferred Qualifications
- One (1) year of experience working with various voice, wireless, data, IT desktop, and/or IT LAN communications systems and services.
- One (1) year of experience reviewing service requests for accuracy and completeness to ensure departmental standards and policies are followed.
- One (1) year of experience as an agency’s telecommunications coordinator.
- One (1) year of experience in emergency communications.
Conditions of Employment
- A criminal history check through the Illinois State Police.
- Ability to use State-supplied equipment (laptop, cellphone, etc.).
- Requires ability to travel in the performance of duties, with overnight stays as appropriate. Requires appropriate, valid driver’s license.
- Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This requires the ability to work evenings and weekends.
- Requires the ability to deploy 24/7/365, within 4-hours of notification, for a period of not less than 72 hours.
Work Hours: Monday - Friday 7:00am-3:30pm
Work Location: 4800 Rodger St, Springfield, Illinois, 62703
Agency Contact: EMA.JOBS@illinois.gov
Posting Group: Science, Technology, Engineering & Mathematics
Revolving Door:
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this
position. As a result, the employee should be aware that if offered non-State employment during
State employment or within one year immediately after ending State employment, the employee shall,
prior to accepting any such non-State employment offer, notify the Office of the Executive
Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Nearest Major Market: Springfield