Time and Attendance Expert - Senior Public Service Admin Opt. 1

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Date:  May 24, 2023

Springfield, IL, US, 62702

Job Requisition ID:  27538

Agency: Department of Innovation and Technology

Closing Date/Time: 06/08/2023

Salary: $4,295 - $13,760 (anticipated starting salary range $95,000 - $105,000)

Job Type: Salaried Full Time

County: Sangamon

Number of Vacancies: 1

Plan/BU: Term Appointment Gubernatorial (Management Bill) 000


Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation 
& Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative 
thinking, problem solving environment. This position serves as DoIT’s Time & Attendance Expert designing, 
implementing and transitioning the operational steady state organization for the lifecycle of the Enterprise 
Resource Planning (ERP) Human Capital Management (HCM) Talent Management Program. As a member of 
the program team, actively participates in policy staff meetings involving the formulation, development and 
implementation of procedures and the development of new or modification of existing legislation to further refine 
or enhance statewide business processes. The ideal candidate will have exceptional customer service skills. 
If you possess these knowledges, skills, abilities and experience, we invite you to apply for this position with 


As a State of Illinois employee, you receive a comprehensive benefits package including:

  • Competitive Group Insurance benefits including health, life, dental and vision plans
  • Flexible work schedules (when available and dependent upon position)
  • 10-25 days of paid vacation time annually (10 days for first year of state employment)
  • 12 days of paid sick time annually which carryover year to year
  • 3 paid personal business days per year
  • 13-14 paid holidays per year dependent on election years
  • 10 weeks of paid maternity/paternity leave
  • Pension plan through the State Employees Retirement System
  • Deferred Compensation Program – voluntary supplemental retirement plan
  • Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan 


  • Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility


For more information regarding State of Illinois Benefits follow this link: 


Please attach a DETAILED Resume/Curriculum Vitae (CV), a copy of your transcripts or diploma for all degrees earned, and a copy of any applicable professional licensures to the MY DOCUMENTS section of your application. Please note that the Department of Innovation and Technology must verify proof of higher education for any degree earned (if applicable) before any offer can be extended. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document in lieu of a Resume or CV.

Job Responsibilities

40% Subject to management approval, serves as the Time & Attendance Expert for the Department of Innovation & Technology (DoIT):

  • Designs, implements, and transitions the operational steady state organization for the lifecycle of the Enterprise Resource Planning (ERP) Human Capital Management (HCM) Talent Management Program.
  • Plans, develops, and implements multi-jurisdictional policies and procedures for the time and attendance area of the Program, both during and post implementation.
  • Acts authoritatively on time and attendance issues related to incorporating program initiatives that bind state agencies and other constitutional offices using the ERP software to specific courses of action.
  • Directs, coordinates, and leads subject matter experts from state agencies and other constitutional offices while providing customer service.
  • Directs and leads vendor teams related to time and attendance related activities.
  • Serves as time and attendance expert authority.
  • Travels throughout the state to confer with appropriate managerial and administrative staff to ensure the maintenance and development of a coordinated program implementation.
  • Works at various times outside of normal office hours to meet deadlines.
  • Works overtime as needed for the performance of duties. 
  • Acts authoritatively on policy making issues impacting statewide operations as they relate to time and attendance functional aspects of the Program.


40% Works in concert with the Program leadership to coordinate and control the implementation and support of the time and attendance module within the Program:

  • As a member of the program team, actively participates in policy staff meetings involving the formulation, development and implementation of procedures and the development of new or modification of existing legislation to further refine or enhance statewide business processes. 
  • Assumes expert role regarding time and attendance in permanent organizational structure that oversees the Program post implementation.
  • Approves all system modifications related to time and attendance.
  • Recommends enhancements to the program.
  • Represents the Program at various meetings of internal staff, advisory boards, and inter-agency or inter-governmental conferences with authority to make decisions which commit the Program's resources and staff to specific courses of action. 
  • Prepares and delivers presentations to small and large audiences ranging from front line staff to executive stakeholders.

(Job Responsibilities continued)

15% Assumes functional expert role for time and attendance during implementation and in the operational steady state organization:

  • Participates with the Program team during implementation and production support.
  • Participates in policy discussions to plan and coordinate short- and long-term goals and objectives of the Program.
  • Works directly with administrative staff in state agencies and constitutional offices.
  • Gathers and provides information for review.
  • Directs staff in the review and analysis of assigned functional requirements to assure policy objectives are met.
  • Provides counsel and support.
  • Resolves conflicts and any data integrity issues.
  • Supports implementation of the time and attendance functional area for in scope and evaluates effectiveness of new standardized business processes.
  • After system implementation, provides continuing support to user agencies as contracts, rules and statutes change.


%5 Performs all other duties as required or assigned that are reasonably within the scope of the 
duties enumerated above.

Knowledge, Skills, and Abilities

Minimum Qualifications

  1. Requires knowledge, skill, and mental development equivalent to (4) four years of college in General Administration or a related degree.
  2. Requires (4) four years of progressively responsible administrative time and attendance work experience in a complex organization with employees governed by multiple regulations and bargaining contracts.


Preferred Qualifications (In Order of Significance)

  1. Five (5) years of time & attendance work experience in a complex organization with employees governed by multiple regulations and bargaining contracts.
  2. Four (4) years of experience in time and attendance management of principles and practices, specifically in business processes, programs, service objectives, activities, or operational systems for a multi-faceted, diverse workforce.
  3. Two (2) years of experience designing and/or implementing a new or major change to a time and attendance system of record.
  4. Three (3) years of experience developing and implementing multi-jurisdictional time and attendance management policies and procedures.
  5. Two (2) years of experience managing multiple teams who are working together on coordinated projects.
  6. Three (3) years of experience performing customer service.
  7. Four (4) years of experience preparing and delivering persuasive and informative presentations to small and large audiences ranging from front line staff to executive stakeholders.

Employment Conditions

  1. Requires ability to work at various times outside of normal office hours to meet deadlines.
  2. Requires ability to work overtime. 
  3. Requires ability to travel.
  4. Requires the ability to pass a position specific, agency required background check. 
  5. Requires use of agency-supplied equipment (mobile phone, laptop, etc.).
  6. Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.

Work Hours: 8:30AM - 5:00PM Monday - Friday

Work Location: 300 W Jefferson St Springfield, IL 62702-5041

Agency Contact: Jena Kershaw
Email: jena.kershaw@illinois.gov
Job Family: Office & Administrative Support


Revolving Door:
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.


Term Appointment:
Candidates hired into a term position shall be appointed for a term of 4 years and are subject to a probationary period. The term may be renewed for successive four-year terms at the Director of the Department of Innovation and Technology’s discretion.


The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation, and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

Nearest Major Market: Springfield