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USER INTERFACE/USER EXPERIENCE DESIGNER - (TECHNICAL MANAGER V)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students.  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.
Date:  Oct 28, 2025
Location: 

Springfield, IL, US, 62764

Job Requisition ID:  51094

Job Requisition ID: 51094 IPR# 25-00513
Closing Date: 11/10/2025
​Agency: Department of Transportation

PositionTitle: Technical Manager V
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: NR916 Pro Tech Teamsters

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

 

Why Work for Illinois?

 

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

 

Position Overview

 

This position is responsible for innovating and optimizing digital interfaces of the department’s web and mobile applications. The incumbent applies user-centered design principles and technological expertise to create accessible, efficient, and secure solutions that empower end users, drive engagement, and achieve the department’s objectives.

Essential Functions

  • Collaborates with stakeholders and end-users to understand their challenges and requirements.
  • Designs intuitive and user-friendly interfaces for web and mobile applications, compliant with government accessibility standards and guidelines.
  • Conducts user journey research and mapping, through interviews, surveys, and usability testing, to gather insights and validate design decisions.
  • Creates wireframes, prototypes, and mockups to communicate design concepts and facilitate feedback.
  • Works closely with developers to ensure the feasibility and implementation of designs within project timelines and constraints.
  • Iterates designs based on user feedback, analytics, and usability testing results.
  • Contributes to developing and maintaining design standards and style guides to ensure consistency across applications.
  • Stays informed about industry trends, best practices, and emerging technologies to improve design processes and outcomes continuously.
  • Collaborates with cross-functional teams, including project managers, developers, and content creators, to deliver high-quality user experiences that meet project goals and objectives.
  • Adheres to government regulations, security policies, and privacy requirements throughout the design process.
  • Performs duties in compliance with departmental safety rules. Performs all duties in a manner conducive to the fair and equitable treatment of all employees.
  • Performs other duties as assigned.

Minimum Qualifications

  • Completion of a bachelor’s degree majoring in Graphic Design, Human-Computer Interaction, Computer Science, or Information Technology, PLUS three years of experience in UI/UX design utilizing tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, XD, Adobe Pro) and/or Figma to design digital interfaces for web and mobile applications, conducting user journey research and mapping, high-fidelity wireframes, usability testing, iterative design processes, implementing government regulations, accessibility standards, and security protocols, or a combination thereof, OR Eleven years of experience in UI/UX design utilizing tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, XD, Adobe Pro) and/or Figma to design digital interfaces for web and mobile applications, conducting user journey research and mapping, high-fidelity wireframes, usability testing, and iterative design processes, implementing governmental regulations, accessibility standards, and security protocols, or a combination thereof.

Preferred Qualifications

  • Experience and/or understanding of government regulations, accessibility standards, and security protocols such as IITAA, Section 508, and WCAG2.0 AA.
  • Experience with Adobe experience management platform and adobe assets.
  • Knowledge of HTML5, JSON, CSS3, and JavaScript to collaborate effectively with developers.
  • Experience with user research methods, including usability testing and user interviews.
  • Collaboration and communication skills to work effectively with cross-functional teams.
  • Adaptability to iterate and refine designs based on feedback and changing project requirements.
  • Attention to detail and desire for creating intuitive and visually appealing user interfaces.
  • Awareness of current design trends and emerging technologies in the IT industry.

Conditions of Employment

  • Valid driver’s license.
  • Occasional statewide travel with overnight stays.
  • Successful completion of a background screening.
  • The Conditions of Employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

 

The Illinois Department of Transportation is seeking to hire a User Interface (UI) /User Experience (UX) Designer

 

The IDOT team works diligently to provide safe, cost-effective transportation for Illinois in ways that enhance quality of life, promote economic prosperity and protect our environment. We are problem solvers and leaders, constantly searching for innovations and improvements in support of our commitment to providing the best multimodal transportation system for Illinois. Our team fosters a culture of inclusivity. We value diversity and hold ourselves to the highest ethical standards as we work together for a common purpose. Team members frequently collaborate with colleagues and others outside the department to best meet customer needs. 

 

The department offers extensive training and career advancement opportunities. Employees also receive a robust benefit package including:

 

  • Monday-Friday work schedule
  • Flexible work schedules in several program areas (flexible time, hybrid scheduling)
  • Health, Life, Vision, and Dental Insurance
  • Pension Plan
  • (12) Weeks paid Maternity/Paternity Leave
  • Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
  • Employees earn (12) paid Sick Days annually
  • New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually
  • Employees earn (3) paid Personal Days annually
  • (13-14) paid holidays annually (based on start date)
  • Tuition Reimbursement
  • Employee Assistance Program and/or mental health resources

 

We invite qualified applicants to apply to become part of our team. We are confident that you will take pride in serving Illinois and its residents and visitors.

 

Work Hours: 8:00 AM - 4:30 PM Monday - Friday
Work Location: 2300 S Dirksen Pkwy, Springfield, Illinois, 62764

Work Office: Finance & Administration, Bureau of Information Processing

Agency Contact: DOT.CONTACTHR@ILLINOIS.GOV

Posting Group: Science, Technology, Engineering & Mathematics; Transportation

 

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website. 

 

Seasonal and temporary workers should use a personal e-mail address when applying for jobs.

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com


Nearest Major Market: Springfield

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