Unit Supervisor

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Jan 9, 2025
Location: 

Springfield, IL, US, 62702

Job Requisition ID:  43904

Job Requisition ID: 43904

Agency: Department of Human Services

Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 
Skill Option: Health and Human Services 
Bilingual Option: None

Opening Date: 01/10/2025

Closing Date/Time: 01/24/2025

Salary: Anticipated Salary $7,966-$11,759/month ($95,592-$141,108/year)
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Plan/BU: RC063

 

 

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

 

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

 

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Posting Identification Number  43904

 

 

Why Work for Illinois?

 

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

 

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
 

 

Position Overview

The Division of Rehabilitation Services is seeking to hire a self-motivated, knowledgeable, ambitious, detail-oriented Unit Supervisor to supervise a Disability Determination Adjudication Section for the Bureau of Disability Determination Services (BDDS) in Springfield.  This position provides ongoing training and direction to staff; conducts case reviews on the more complex cases to ensure compliance with SSA guidelines; analyzes periodic statistical data and provides feedback to staff on performance; establishes working relationships with SSA offices, medical providers and other professionals to enhance customer service; applies SSA and Bureau of Disability Determination Services (DDS) policies and procedures; maintains a monthly consultative examination budget; provides on-the-job training to new staff; adjudicates assigned backlog of disability claims as well as claims assigned to subordinate staff; and serves as a section-wide trainer to train medical and adjudicative staff to implement computer system upgrades.

Essential Functions

  • Serves as Unit Supervisor.

  • Manages a monthly consultative examination budget by allocating monetary amounts to staff to ensure uniform service to staff.

  • Conducts case reviews on the more complex cases to verify that cases processed in the unit comply with Social Security Administration (SSA) guidelines.

  • Serves as a backup manager to other Adjudicative Units in the Adjudication Services Division.

  • Performs special studies to identify trends and training needs of the agency.

  • Adjudicates disability claims under the guidelines of Title II and XVI of the Social Security Act. 

  • Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to completion of four (4) years college.
  • Requires prior experience equivalent to three (3) years of progressively responsible administrative experience in a health or human services organization.

Specialized Skills

  • Of the three (3) years’ experience, requires two (2) years' experience in all levels of social security disability adjudication and redetermination, including experience with Title II and Title XVI of the Social Security Act, which could be gained as a Disability Claims Adjudicator II or equivalent.

Preferred Qualifications

  • Two (2) years of experience in all levels of social security disability adjudication and redetermination, including experience with Title II and Title XVI of the Social Security Act, which could be gained as a Disability Claims Adjudicator II or equivalent. 
  • Four (4) years of professional experience utilizing medical terminology, body systems, medical tests and reports and the effects of various types of impairments. 
  • Four (4) years of professional experience conducting case reviews on complex cases and working with rules, policies, and procedures of federal agencies such as Social Security Administration (SSA). 
  • Three (3) years of professional experience developing and maintaining cooperative professional working relationships. 
  • Two (2) years of professional experience meeting deadlines with the ability to prioritize and a strong attention to detail. 
  • Two (2) years of professional experience providing technical training and assistance to staff to ensure the accurate and timely benefits in service delivery. 
  • One (1) year of experience interacting with and communicating in oral and written form with internal and external stakeholders ensuring detailed and critical analysis of work performed.

Conditions of Employment

  • Requires ability to pass a federal employment background check. Individuals selected for positions with the Illinois Disability Determination Service (DDS) must go through a complete federal background investigation suitability determination by the Social Security Administration. Those individuals meeting the state requirements for employment must first complete the federal background investigation prior to their start date. This is necessary to determine whether an employee can be issued credentials in order to have access to the Social Security Disability data, records and systems. Further details will be provided during the pre-employment background check process.

Work Hours: Mon-Fri, 8am-4:30pm; 1 hour unpaid lunch.

Work Location: 100 N 1st St Springfield, IL 62794

Division of Rehabilitation Services

Bureau of Disability Services

Adjudicative Services/Supplemental and Assistive Services Section

Agency Contact: DHS.HiringUnit@illinois.gov

Posting Group: Leadership & Management; Social Services

About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

 

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program

  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance

  • 3 Paid Personal Business Days annually

  • 12 Paid Sick Days annually (Sick days carry over from year to year)

  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

    • Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)

  • 13 Paid Holidays annually, 14 on even numbered years

  • Flexible Work Schedules (when available dependent upon position)

  • 12 Weeks Paid Parental Leave

  • Deferred Compensation Program - A supplemental retirement plan

  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)

  • Federal Public Service Loan Forgiveness Program eligibility

  • GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans

  • 5% Salary Differential for Bilingual Positions

  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

 

This position DOES contain “Specialized Skills” (as that term is used in CBAs).

 

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com

  • systems@SIL-P1.ns2cloud.com


Nearest Major Market: Springfield