Virtual Digital Workspace Analyst (Information Services Specialist I, Opt. S) (UMP)

Position Overview

Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as a Virtual Digital Workspace Analyst assisting in the support of Windows server computer systems in Midrange Systems Operations. In this role you will perform the process of installing new server operating systems and configurations. In addition, you will work on assigned projects using various software systems including Microsoft Windows Servers, VmWare, MS Office, MS Visio, and MS Project. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!

As a State of Illinois employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans.
• Flexible work schedules (when available and dependent upon position)
• 10 -25 days of paid vacation time annually (10 days for first year of state employment)
• 12 days of paid sick time annually which carryover year to year
• 3 paid personal business days per year
• 13-14 paid holidays per year dependent on election years
• 12 weeks of paid parental leave
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Essential Functions

• Under immediate supervision, serves as a Virtual Digital Workspace Analyst for the Department of Innovation & Technology (DoIT), in assisting in the support of Windows server computer systems in Midrange Systems Operations.
• Assists senior analyst in the configuration, testing, installation, documentation and maintenance of midrange computing systems and related peripheral systems.
• Performs installations of new server operating systems and configurations, assists with the maintenance, and server operating system patches and fix packs.
• Works on assigned projects using various software systems including Microsoft Windows Servers, VmWare, MS Office, MS Visio, and MS Project.
• Keeps abreast of new developments in the information technology field by continuing education through online training platforms, meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of two (2) years of college with course work in computer science or directly related fields.

OR

• Requires satisfactory completion of an agency sponsored training program Qualifying state employees in the Upward Mobility Program shall have the stated requirements of this classification waived by successful completion of specific proficiency tests and training programs.

Qualifying state employees in the Upward Mobility Program shall have the stated requirements of this classification waived by successful completion of specific proficiency tests and training programs.

Preferred Qualifications

• Elementary knowledge of Microsoft Server systems, VmWare, Microsoft Office Automation products, and software distribution products including SMS.
• Elementary knowledge of server functions including configuration, installation, and support of Windows Active Directory.
• Elementary knowledge of network communication concepts and principles including server/client network configurations, routers, routing protocols, switches, firewalls, and VPN.
• Elementary knowledge of internet, computer programming, or scripting.

Conditions of Employment

NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position.

• Requires the ability to verify identity.
• Requires employment authorization to accept permanent full-time position with the State of Illinois.
• Requires the ability to pass a position specific, agency required background check and requires selfdisclosure of criminal history.
• Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone and any other required equipment or devices.
• Requires the ability to travel in performance of duties.
• Requires the ability to serve in an on-call capacity.
• Requires the ability to work outside of normal hours to meet deadlines.
• Requires the ability to attend seminars, conferences, and training to remain current on methods, tools, ideologies, or other industry related topics relevant to job duties.
• Requires the ability to lift and carry objects or equipment weighing up to 20 pounds. This is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.
• The conditions of employment listed are incorporated and/or related to any duties included in the position description.

About the Agency

The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation, and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.