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TELECOMMUNICATOR SPECIALIST - 4532600 1

We continually strive for a workforce that reflects the growing diversity within the State of Illinois.  A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.  Bilingual skills welcome

Reasonable Accommodation Statement

Persons with disabilities are provided reasonable accommodations throughout the hiring process and during performance of all job duties.  Please email the Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524 - 7514 for further information and to request an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status).  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Feb 21, 2021
Location: 

Sterling, IL, US, 61081-1770 Collinsville, IL, US, 62234-6102 Pontiac, IL, US, 61764-9688 Du Quoin, IL, US, 62832-3841 Des Plaines, IL, US, 60016-1563 Springfield, IL, US, 62703-2487

Job Requisition ID:  144

Agency:  Illinois State Police  
Closing Date/Time:  [[cust_endPosting]] 
Salary:  $3,980 - $5,804
Job Type:  Salaried Full Time 
County:  Cook; Livingston; Madison; Perry; Sangamon; Whiteside 
Number of Vacancies:  Varies
Plan/BU:  RC014

Collective Bargaining Agreement language applies to this requisition:

We are currently transitioning our application process away from paper process to an electronic application process.  This position has not been transitioned please follow the directions below when applying to this position.

Job Responsibilities

Under general supervision, utilizes a multi-channel trunked radio network system simultaneously receiving, monitoring, and transmitting  information.  Communicates within and amongst talk groups comprised of both inter- and  intra-agency radio users of the trunked radio system.  Operates a multiple-terminal console configuration over which multiple databases and messaging systems are utilized to transmit and receîve police business and emergency messages between mobile and other base stations.  Answers and acts upon inconùng telephone calls, i.e., emergency, non-emergency, 9-1-1, from the public.  Under general guidelines, assigns Illinois State Police (ISP) officers to respond  to calls for service.  Visually observes security monitors and responds to "walk-in'' requests for service.
 

 

Knowledge, Skills, and Abilities

  • Requires successful completion of the Telecommunicator Trainee Program.  
  • Requires successful compietîon of agency provided call taker program.  
  • Requires successful completion of specialized training in operation of a sophisticated multi channel trunked radio communications system.  
  • Requires a clear speaking voice.  
  • Requires abîlity to receive, understand, and act upon aura! and written instructions and information through the use oftwo-way radio and telephone.  
  • Requires ability to effectively and accurately communicate bath verbally and in written form.  
  • Requires ability to maintain self-control under stressfül conditions.  
  • Requires abîlîty to properly arrange material for transmission and to determine priority of messages.  
  • Requires ability to establish and maintain satisfactory-working relationships with other employees, officèrs, arid the public·.

Employment Conditions

  • Requires successful completion of the Telecommunicator Trainee Program
  • Requires successful completion of specialized training in operation of a sophisticated multi-channel trunked radio communications system.
  • Must pass an background & drug  screening.
  • Must be able to work assigned shifts, weekends and holidays.
  • Requires possession of a valid LEADS operator certificate.                                                                                        

Work Hours:  indeterminate 
Work Location: Statewide
Agency Contact:  ISP.JobPostings@illinois.gov  

Public Safety 
Non-State Employees:  Submit a CMS-100 (9/2020 version – no older versions will be accepted) along with copies of official transcripts and proof of Veteran's status (if either or both are applicable) to the Agency Contact listed above within the bid/posting period.  A CMS-100 must be submitted for each Bid ID/posting you want to apply for.  Failure to do so will result in your application being rejected.  o

 

The ISP is a Drug Free Workplace.
 

Agency Contact
Submit completed application via email (include BID ID in Subject line) or USPS:
Illinois State Police/Human Resources 
801 S. 7th St., Ste. 700 Annex
Springfield, IL 62703
ISP.JobPostings@illinois.gov