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Region 3 Medical Grievances Administrator (Contract)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students.  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.
Date:  Aug 24, 2026
Location: 

Vienna, IL, US, 62995

Job Requisition ID:  57801

Job Requisition ID: 57801
Opening Date: 08/25/2026
Closing Date: 09/08/2026 11:59pm
Agency: Department of Corrections- Shawnee CC
Class Title: CONTRACTUAL WORKER - 10000 
Skill Option: None 
Bilingual Option: None
Salary: See Below

Hourly Salary - $43.67/hour for max $80,000 annually, anything over 40 hours will still be compensated at straight time.

Travel time will be compensated at a rate of $21.83/hour

   Please Note: Former retired state employees will only be allowed to hire in at 80% of their base retirement

Job Type: Hourly
Category: Full Time 
County: Johnson; Clinton; Crawford; Fayette; Jackson; Jefferson; Lawrence; Perry; Randolph; St. Clair
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: 

 

A resume is highly encouraged to evaluate your qualifications and skills as part of your application.  Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

 

This position is for a Personal Services Contract, not a full-time employee position. An individual signing a Personal Services Contract is not covered by the provisions of the Personnel Code 20 ILCS 415 et seq. This individual agrees to be bound by and comply with the policies and procedures of the Agency. They are not entitled to any employment benefits such as paid sick, vacation, holiday, and personal leaves, retirement contributions, health insurance, or life insurance or access to Personnel Code or Civil Service grievance procedures. They are covered by Worker's Compensation and Unemployment Insurance. 

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Corrections is seeking an experienced registered nurse to review, analyze, provide responses to grievances submitted by Individuals in Custody related to healthcare and to obtain and facilitate timely and thorough responses to healthcare grievances (including but not limited to mental health, medical, dental, medical records) from healthcare staff at the facility level. The selected candidate will assist with the backlog of healthcare grievances at the facility level and prevent the facility healthcare staff from getting further behind. The expected duration of this Personal Services Contract is 6 months. We invite all qualified candidates to apply.

Essential Functions

  • Review, analyze, provide responses to grievances submitted by Individuals in Custody related to healthcare and to obtain and facilitate timely and thorough responses to healthcare grievances from other healthcare staff. 
  • Travel to facilities within assigned region to review, analyze, provide responses to grievances and to obtain and facilitate timely and thorough responses to healthcare grievances from other healthcare staff.
  • To assist with the backlog of responses for healthcare grievances to ensure timely responses.
  • Review medical records for Individuals in Custody and discuss medical/mental health/dental healthcare provided to Individuals in Custody.

Minimum Qualifications

  • Requires knowledge, skill, and development equivalent to four (4) years of college.
  • Requires licensure as a Registered Nurse in the State of Illinois.
  • Requires prior experience equivalent to three (3) years of progressively responsible Registered Nursing experience.

Preferred Qualifications

  • Prefers at least one (1) year of working experience in a correctional setting.
  • Prefers experience conducting medical grievances, appeals, utilization review, or patient care investigations.
  • Prefers knowledge of correctional healthcare standards (e.g., NCCHC, ACA) or managed care complaint processes.

Conditions of Employment

  • Requires ability to pass the IDOC/IDJJ background check.
  • Requires ability to pass a drug screen. The use of unauthorized drugs by an employee, regardless of position held, is prohibited.
  • Requires ability to travel in the performance of duties, with overnight stays as appropriate.
  • Applicants are required to abide by all vaccine and/or other medical standards as set out by the employer.
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

 

​Work Hours: 8:00 a.m. - 4:30 p.m. Monday - Friday; Sat/Sun off
Headquarter Location: Shawnee CC 6665 State Route 146 E, Vienna, Illinois, 62995
Work County: Johnson
Agency Contact: taraowen2@illinois.gov
Posting Group: Health Services; Public Safety

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

 

The Illinois Department of Corrections is seeking an experienced registered nurse to review, analyze, provide responses to grievances submitted by Individuals in Custody related to healthcare and to obtain and facilitate timely and thorough responses to healthcare grievances (including but not limited to mental health, medical, dental, medical records) from healthcare staff at the facility level. The selected candidate will assist with the backlog of healthcare grievances at the facility level and prevent the facility healthcare staff from getting further behind. The expected duration of this Personal Services Contract is 6 months. We invite all qualified candidates to apply. Applicants are required to abide by all vaccine and/or other medical standards as set out by the employer.The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description. Please Note: Former retired state employees will only be allowed to hire in at 80% of their base retirement. This position is for a Personal Services Contract, not a full-time employee position. An individual signing a Personal Services Contract is not covered by the provisions of the Personnel Code 20 ILCS 415 et seq. This individual agrees to be bound by and comply with the policies and procedures of the Agency. They are not entitled to any employment benefits such as paid sick, vacation, holiday, and personal leaves, retirement contributions, health insurance, or life insurance or access to Personnel Code or Civil Service grievance procedures. They are covered by Worker's Compensation and Unemployment Insurance. The Illinois Department of Corrections is a multicultural agency deeply committed to ensuring diversity, equity, and inclusion. This commitment is at the forefront of our operations, hiring, policies and procedures, and training. We recognize the benefit of workplace empowerment, the importance of diversity and fully support an environment where ALL employees are treated fairly, respectfully, and have equal access to opportunities and resources necessary to thrive and contribute to the agency's success. IDOC genuinely values the differences of individuals in our custody and is committed to ensuring a healthy living environment where they feel valued, respected, and included. Through our commitment to Diversity, Equity, and Inclusion (DEi), we shall establish and uphold agency policies and practices conducive to eliminating all forms of exclusion including, but not limited to, racism, ageism, ableism, sexism, discrimination based on sexual orientation and gender, and religious oppression. The IDOC team works to serve justice in Illinois and increase public safety by promoting positive change in behavior of individuals in custody, operating successful reentry programs, and reducing victimization. Employees enjoy excellent benefits, including health, vision, and dental insurance; retirement plan and deferred compensation; state holidays and other benefit time off; and pre-tax benefit programs. The department also offers extensive training and career advancement opportunities. The Illinois Department of Corrections is proud to be an Equal Opportunity Employer. 


Nearest Major Market: Carbondale

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